JUNE YOUNG

Supervised all medication orders for licensed long-term care facilities, independent group homes, and hospices.

Engaged with doctors to facilitate the acquisition of new prescriptions, repeat orders, and discontinuations.

Communicated with insurance entities to address and correct billing discrepancies.

Monitored stock and restocked medications as needed to meet demand.

Facilitated returns by initiating medication return processes to manufacturers.

Generated and revised Medication Administration Records every month for multiple locations.

Coordinated between healthcare providers to ensure exceptional client services.

• Managed inbound calls, responding to customer and healthcare provider inquiries.
• Enhanced patient care through precise and timely prescription management.
• Managed various pharmaceutical duties focusing on accuracy, promptness and superior service standards.
• Elevated client contentment with tailored services in every transaction.
• Aided in efficient storage of pharmaceuticals.
• Oversaw beginning and end-of-day operations in pharmacy.
• Updated and edited new patient profiles using advanced software.
• Anticipated demand and increased supply accordingly with regular orders.
• Collaborated with physicians and insurance representatives for quick resolution of prescription discrepancies.
• Facilitated onboarding of newly hired technicians.

• Directed allocation of technician duties.
• Received, transcribed, filled and completed new script and refill requests from hospitals, dental, pain management and general practice offices
• Maintained a clean, orderly work area in accordance with safety standards to promote a healthy work environment for employees and customers alike.
• Developed strong relationships with healthcare providers, facilitating seamless communication for enhanced patient care coordination.
• Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
• Secured medication renewal consents from various medical facilities.
• Contact third party providers for prior authorizations or necessary third party information
• Optimized inventory by ensuring accurate order placements.
• Maintained and updated database records.
• Implemented disciplinary documentation processes.
• Attended to customer needs efficiently.
• Fostered a hospitable environment.