Juneisha Scott
Riverside,CA
Summary
Certified Phlebotomist with extensive training in venipuncture and capillary techniques. Demonstrated ability to alleviate patient anxiety during procedures, enhancing overall patient experience. Experienced in high-volume labs, proficient in special collection methods, and skilled in laboratory equipment calibration. Detail-oriented professional with strong communication skills, adept at problem-solving in fast-paced environments.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Certified Phlebotomy Technician
Alliance Urgent Care
Riverside , CA
02.2023 - 11.2024
- Executed venipunctures and capillary punctures for patients across all age groups.
- Demonstrated proficiency in blood draw techniques for difficult veins, including neonates and geriatrics.
- Accurately labeled specimens with patient information and collected necessary data.
- Maintained a clean and organized workspace to comply with OSHA standards.
- Educated patients on procedures and provided comprehensive post-procedure care instructions.
- Trained new phlebotomy technicians on effective techniques and best practices.
Election Assistant
Riverside County
Riverside , CA
05.2022 - 10.2023
- Executed poll worker training sessions prior to elections.
- Coordinated travel arrangements for office personnel.
- Distributed campaign literature outside designated areas near polling places.
- Trained staff members to perform work activities and use computer applications.
- Adhered to all state laws regarding election administration.
- Ensured accuracy of voting records by verifying signatures on voter registrations.
- Coordinated office activities to streamline operations and promote compliance with organizational policies.
- Computed, recorded and proofread data or reports.
- Copied, sorted and filed records of office activities and business transactions.
Certified Phlebotomy Technician
RUHS
Riverside, CA
09.2023 - 10.2023
- Labeled patient samples, double-checking information for accuracy.
- Maintained fully-stocked phlebotomy cart, carrier and station.
- Utilized calm and friendly demeanor to increase patient comfort and alleviate anxiety.
- Used aseptic techniques to maintain specimen integrity.
- Interviewed patients to verify test requisitions and patient identity.
- Conducted various blood tests and updated results into paper and electronic charts.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
- Collaborated with healthcare teams to enhance patient care and improve specimen collection processes.
Supervisor
Superior Grocers
Moreno Valley, CA
09.2013 - 11.2021
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Trained new employees on company policies and procedures.
- Created new strategies for improving customer service standards within the organization.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
- Collaborated with other departments to coordinate workflow processes between teams.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Directed and supervised team of 15 employees in daily operations.
- Complied with company policies, objectives and communication goals.
Education
Some College (No Degree) - Phlebotomy
Wagner Institute
Redlands, CA09-2021
Skills
- Customer service
- Patient care
- Venipuncture techniques
- Blood collection
- Capillary puncture
- Medical office administration
- Syringe method
- Attention to detail
- Team collaboration
- Patient confidentiality
- Proper labeling
- Health and safety
- Specimen handling
- HIPAA compliance
Certification
- CPT-1
- BLS
Timeline
Certified Phlebotomy Technician
RUHS
09.2023 - 10.2023
Certified Phlebotomy Technician
Alliance Urgent Care
02.2023 - 11.2024
Election Assistant
Riverside County
05.2022 - 10.2023
Supervisor
Superior Grocers
09.2013 - 11.2021
Some College (No Degree) - Phlebotomy
Wagner Institute
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