Detail-oriented professional with extensive experience in sales support and operations. Recognized for reliability and trustworthiness, driving significant improvements in team performance and customer satisfaction through strong organizational skills.
Work History
Sales Assistant
6 Years 11 Months
E. Mishan & Sons, Inc. | 09.2019 - Current
Collaborated closely with sales manager to drive sales growth and enhance team performance.
Assisted sales manager with new item proposals and setups. Supported preparation of sales reports and related documentation.
Analyzed purchase orders and provided timely updates to customers, resolving any issues that arose during the process.
Facilitated collaboration among cross-functional teams to drive various project success.
Coordinated shipment of samples to customers and tracked delivery status to confirm receipt.
Collaborated with third-party warehouses across the US and Canada to ensure timely order shipments.
Thoroughly reviewed chargebacks, compiling and forwarding supporting documents to accounting for reconciliation.
Coordinated all aspects of supply chain FOB China orders, including factory communication, audits, product testing, inspections, and shipping documentation.
Production Manager
3 Years 3 Months
Beth Ward Studios | 12.2015 - 03.2019
Executed purchase order creation through QuickBooks and dispatched to factories.
Facilitated daily communication with overseas factories regarding production status and shipping issues.
Developed and managed order tracking system to ensure timely execution of all orders.
Executed quality control inspections to ensure adherence to high production standards.
Facilitated collaboration with third-party agents to swiftly resolve issues and uphold productivity standards.
Coordinated efforts with cross-functional teams to meet customer requirements and ensure on-time product delivery.
Facilitated shipment of sample packages to and from factories.
Production Manager /Business Office Manager
3 Years 10 Months
Bo B.K. Designs | 08.2011 - 06.2015
Facilitated communication with overseas factory to ensure production alignment.
Managed purchase order generation in QuickBooks and coordinated dispatch to factories.
Conducted regular inventory assessments to uphold optimal stock availability and prevent shortages.
Analyzed shipping documentation to facilitate smooth customs clearance processes.
Coordinated efforts with freight forwarder and trucking company to streamline and optimize delivery schedules.
Accounting Manager
3 Years 10 Months
H & H Accessory Source (Closed) | 10.2007 - 08.2011
Entered daily transactions in QuickBooks to maintain financial records and support accounting operations.
Oversaw accounts payable and receivable operations to ensure timely financial transactions.
Oversaw daily report maintenance and executed monthly bank reconciliation processes.
Compiled and analyzed accounting reports for management review.
Compiled and organized accounting documents for submission to CPA office.
Oversaw payroll process and ensured HR documentation met compliance standards and accessibility requirements.
Education
Bachelor of Arts - Economics
Kyungwon (Gachon) University | South Korea | 02-2005