Overview
Work History
Education
Skills
Languages
Timeline
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JunHee Kim

Irvine,California

Overview

4
4
years of professional experience

Work History

Cashier

Chungchun Rice Hotdog
Irvine, California
02.2020 - 06.2020
  • Resolved customer complaints in compliance with company policy.
  • Maintained cleanliness and organization of checkout areas, including countertops and registers.
  • Assisted customers by collaborating closely with front-end staff.
  • Answered phone calls to address customer inquiries and orders.
  • Adhered to social distancing protocols while wearing required safety equipment.
  • Kept checkout areas stocked and visually appealing to enhance customer experience.
  • Greeted customers promptly, ensuring immediate assistance with questions.
  • Cultivated productive relationships with team members to improve overall service.

Food Delivery Driver

DoorDash
Irving, California
06.2020 - 02.2024
  • Delivered exceptional customer service during entire delivery process.
  • Utilized GPS navigation systems to determine efficient delivery routes.
  • Maintained cleanliness of vehicle interior and exterior to enhance presentation.
  • Responded to customer inquiries about menu items, pricing, and availability.
  • Ensured accurate order delivery to customers.
  • Adhered to all safety protocols while driving.

Food Delivery Driver

Uber Eats
Irvine, California
02.2023 - 02.2024
  • Provided excellent customer service throughout the delivery process.
  • Ensured that the correct order was delivered to the customer.
  • Identified potential problems or complaints from customers and took appropriate action as necessary.
  • Picked up meals from local restaurants and dropped off at residential and business customer locations.

Education

High School Diploma -

Northwood High School
Irvine, CA
06-2021

Electrical Engineering

Orange Coast College
Costa Mesa, CA
06-2023

Electrical Engineering

University of California, Irvine
Irvine, CA

Skills

  • Customer service excellence
  • Time management
  • Problem solving
  • Team collaboration
  • Customer engagement

Languages

English
Native/ Bilingual
Korean
Native/ Bilingual

Timeline

Food Delivery Driver

Uber Eats
02.2023 - 02.2024

Food Delivery Driver

DoorDash
06.2020 - 02.2024

Cashier

Chungchun Rice Hotdog
02.2020 - 06.2020

High School Diploma -

Northwood High School

Electrical Engineering

Orange Coast College

Electrical Engineering

University of California, Irvine

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JunHee Kim