JunHee Kim
Irvine,California
Overview
4
4
years of professional experience
Work History
Cashier
Chungchun Rice Hotdog
Irvine, California
02.2020 - 06.2020
- Resolved customer complaints in compliance with company policy.
- Maintained cleanliness and organization of checkout areas, including countertops and registers.
- Assisted customers by collaborating closely with front-end staff.
- Answered phone calls to address customer inquiries and orders.
- Adhered to social distancing protocols while wearing required safety equipment.
- Kept checkout areas stocked and visually appealing to enhance customer experience.
- Greeted customers promptly, ensuring immediate assistance with questions.
- Cultivated productive relationships with team members to improve overall service.
Food Delivery Driver
DoorDash
Irving, California
06.2020 - 02.2024
- Delivered exceptional customer service during entire delivery process.
- Utilized GPS navigation systems to determine efficient delivery routes.
- Maintained cleanliness of vehicle interior and exterior to enhance presentation.
- Responded to customer inquiries about menu items, pricing, and availability.
- Ensured accurate order delivery to customers.
- Adhered to all safety protocols while driving.
Food Delivery Driver
Uber Eats
Irvine, California
02.2023 - 02.2024
- Provided excellent customer service throughout the delivery process.
- Ensured that the correct order was delivered to the customer.
- Identified potential problems or complaints from customers and took appropriate action as necessary.
- Picked up meals from local restaurants and dropped off at residential and business customer locations.
Education
High School Diploma -
Northwood High School
Irvine, CA06-2021
Electrical Engineering
Orange Coast College
Costa Mesa, CA06-2023
Electrical Engineering
University of California, Irvine
Irvine, CASkills
- Customer service excellence
- Time management
- Problem solving
- Team collaboration
- Customer engagement
Languages
English
Native/ Bilingual
Korean
Native/ Bilingual
Timeline
Food Delivery Driver
Uber Eats
02.2023 - 02.2024
Food Delivery Driver
DoorDash
06.2020 - 02.2024
Cashier
Chungchun Rice Hotdog
02.2020 - 06.2020
High School Diploma -
Northwood High School
Electrical Engineering
Orange Coast College
Electrical Engineering
University of California, Irvine