JUNIOR AGYEI
FORT WORTH
Summary
Dedicated professional with over 3 years of experience in personal care, materials handling, and passenger services. Demonstrates a strong work ethic and exceptional problem-solving skills, excelling in team collaboration and attentive detail management. Passionate about enhancing operational efficiency and customer satisfaction through innovative solutions and empathetic service.
Overview
3
3
years of professional experience
Work History
PASSENGER SERVICE AGENT
Prospect Airport Services
11.2023 - 04.2025
- Facilitated passenger check-in with precision, ensuring smooth operations and enhanced customer satisfaction.
- Provided exceptional customer service to passengers, ensuring smooth check-in processes and enhancing overall travel experiences.
- Streamlined boarding procedures, reducing delays and significantly improving on-time performance for flights.
PERSONAL CARE SITTER
Home Health Care
12.2022 - 06.2023
- Assist patients with daily activities, ensuring safety and comfort
- Provided compassionate direct patient care, enhancing patient comfort and promoting independence in daily activities.
- Monitored vital signs and patient conditions, leading to timely interventions that improved overall safety and well-being.
- Worked closely with healthcare teams to develop personalized care plans, ensuring consistent and effective patient support.
MATERIALS HANDLER
Mouser Electronics
07.2022 - 02.2023
- Managed inventory flow, reducing errors and improving efficiency by over 12%.
- Coordinated with team to streamline material handling processes, enhancing productivity.
- Implemented safety protocols, decreasing workplace incidents and ensuring compliance.
- Optimized storage solutions, increasing space utilization and reducing retrieval
Education
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Skills
- Team player
- Strong communicator
- Reliable
- Strong work ethic
- Documenting
- Attentive to details
- Critical thinking
- Time management
- Empathy
- Problem solving
- Conflict resolution
- Multitasking
- Customer service
- Operational efficiency
- Data entry
Timeline
PASSENGER SERVICE AGENT
Prospect Airport Services
11.2023 - 04.2025
PERSONAL CARE SITTER
Home Health Care
12.2022 - 06.2023
MATERIALS HANDLER
Mouser Electronics
07.2022 - 02.2023
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