Coordinated and expedited communication channels between executive team, facilities team, vendors, and external clients, ensuring swift information flow.
Documented office foot traffic while managing and maintaining employee and visitor badge records for operational efficiency.
Oversaw office postal operations and compiled detailed reports. Evaluated and maintained inventory of AED, first aid, and blood-borne pathogen kits.
Oversaw inventory management and procurement of pantry and office supplies.
Managed service request ticket submissions to building management, ensuring timely resolution of issues.
Personal Assistant
Huncho Records
Atlanta, GA
01.2022 - 02.2023
Facilitated seamless communication and collaboration among executive team, staff artists, and external vendors.
Assisted with calendar management, itinerary coordination, and expense reports preparation for efficient scheduling.
Organized and maintained comprehensive records of music and visual assets to support project development.
Coordinated efforts with internal teams and third-party artists to ensure timely production of all digital release assets.
Designed and implemented targeted digital marketing strategies aimed at maximizing audience engagement on YouTube, Instagram, and TikTok.
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Client Advisor
Gucci
White Plains, NY
01.2020 - 01.2022
Utilized comprehensive expertise in Gucci products and brand history to provide outstanding customer service and consistently exceed client expectations.
Developed comprehensive customer profiles through Gucci CRM tools, enabling tailored strategies for future shopping experiences.
Manage Client cases and provide support and information regarding eCommerce products, stock availability, order inquiries, return, exchanges and shipping information.
Exceeded individual and team KPI goals by providing outstanding customer service and ensuring high sales quality.
Automated Logistical Specialist (92A))
U.S Army
Kaiserslautern, Germany
01.2016 - 01.2020
Monitored and updated both digital and manual inventory records, generating supply reports to support operational efficiency.
Assisted in compiling reports on personnel and equipment availability. Supported relocation efforts for storage space and materiel. Facilitated resolution of warehouse denials.
Implemented stringent protocols to ensure proper handling, storage, packaging, and shipping of retrograde material.
Executed unit-level administrative data entry utilizing Standard Army Maintenance System Enhanced (SAMSE).