Junior Boucher
West Palm Beach,FL
Summary
Motivated server with engaging personality and flexible approach. Upbeat, friendly and dedicated to customer needs to deliver enjoyable experiences.
Overview
5
5
years of professional experience
Work History
Uber Partner
Uber Eats Delivery
06.2022 - Current
- Drove continuously during shifts, met deadlines, and achieved high customer satisfaction ratings.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Verified orders prior to completing deliveries to avoid customer complaints and achieve the highest customer satisfaction.
Server
Duffy's Sports Grill
11.2020 - 06.2022
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Developed relationships with customers leading to repeat clientele.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Server
Duffy's Sports Bar And Grill
07.2018 - 02.2020
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Answered customers' questions, recommended items, and recorded order information.
- Resolved guest complaints promptly and professionally to maintain positive reputation.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently .
- Served food and beverages promptly with focused attention to customer needs.
Education
Bachelor of Science - Finance
University of South Florida
Tampa, FL05.2011
Skills
- Time Management
- Order Accuracy
- Food Sales and Promotion
- High-Volume Dining
- Suggestive Selling
- Customer Service
Timeline
Uber Partner
Uber Eats Delivery
06.2022 - Current
Server
Duffy's Sports Grill
11.2020 - 06.2022
Server
Duffy's Sports Bar And Grill
07.2018 - 02.2020
Bachelor of Science - Finance
University of South Florida
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