Juniper Monares
Vienna,VA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Sales Associate
Aerie By American Eagle
04.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Engaged with customers to effectively build rapport and lasting relationships.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Hostess
The Palm Restaurant
03.2023 - 07.2023
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
Education
High School Diploma -
Marshall High School
Falls Church, VA06.2026
Skills
- Event Planning
- Reservations Management
- Dining area maintenance
- Customer service
- Teamwork and collaboration
- Problem-solving skills
- Excellent people skills
- Reliable and punctual
- Exceptional customer service
- Cash register operation
- Store opening and closing
- Sales expertise
- Product sales
- Retail store operations
Accomplishments
- Most Outstanding Cheerleader
- Made the highest choir as a Junior
Languages
American Sign Language
Professional Working
Timeline
Sales Associate
Aerie By American Eagle
04.2024 - Current
Hostess
The Palm Restaurant
03.2023 - 07.2023
High School Diploma -
Marshall High School
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