Juniper Raupp

• Increased customer engagement through personalized service and product recommendations.
• Managed inventory levels, ensuring optimal stock availability and organization.
• Developed strong relationships with customers, resulting in repeat business and increased loyalty.

• Trained new staff on store policies, sales techniques, and customer service standards.
• Implemented promotional campaigns that boosted foot traffic and enhanced brand visibility.
• Developed visual merchandising strategies to enhance product displays and drive sales.

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• Facilitated timely resolution of customer inquiries, improving overall satisfaction rates.
• Developed educational materials for customers on jewelry care and maintenance practices.
• Managed customer inquiries regarding repair status, providing accurate updates and fostering positive relationships.
• Coordinated communication between clients and repair technicians to enhance service efficiency.

• Diagnosed jewelry items using precision tools and techniques.
• Conducted quality inspections to ensure adherence to company standards.
• Increased repair success rates, utilizing advanced troubleshooting techniques and tools.

• Processing customers' insurance claims, and management of inventory.
• Worked effectively in fast-paced environments.
• Assisted with day-to-day operations, working efficiently and productively with all team members.