JUNIXSY ZAMBRANA
Miami,FL
Summary
Motivated Sales Representative successful at exceeding outbound call performance benchmarks. Remains focused on increasing sales through expert customer outreach. Establishes phone presence, drives conversation by creating rapport and builds and maintains productive business relationships with high closing techniques.
Overview
11
11
years of professional experience
Work History
Inside Sales Representative
A&B Pipe And Supply
Miami, FL
01.2024 - Current
- Developed and implemented strategies to increase sales volume.
- Provided customers with product information, pricing and availability.
- Conducted outbound calls to existing clients to upsell products or services.
- Researched customer needs and preferences to identify opportunities for new business.
- Maintained detailed records of customer interactions, orders and account status updates.
- Followed up on pending orders and inquiries in a timely manner.
- Negotiated contracts with customers regarding price, delivery terms, payment terms and other conditions.
- Contacted new and existing customers to discuss product and service solutions.
Owner/Management
JZ Auto Transport LLC
12.2018 - 04.2020
- Managed customer conflicts and challenging situations by staying calm and accessing internal knowledge-basses to develop strategic solutions
- High leads conversion rate
- Kept communicating between driver and customers
- Managed/dispatched loads
- Accquired multiple payments.
- Build rapport with client's
- Networking
Auto broker
Dynamic Auto Movers LLC
01.2014 - 09.2018
- Multitasked with multiple order
- Dispatched loads
- Kept customers fully involved and informed on their shipments
- Built rapport with customers and gave knowledge of the industry and process of services
- Knowledge of routes and assignments of carrier best for the service.
Auto broker
South Beach Auto Transport
06.2013 - 12.2013
- Contribute to the knowledge of services for customers who are new to the process
- Helped find the best solution for their needs
- Built relationships with carriers/customers
- Handled payments
- Deesculated conflicts and issues with customer and drivers.
Education
High school diploma -
Coral Park Senior High School
06.2012
Skills
- Strong problem-solving
- Negotiation
- Leadership
- Sales force CRM
- Interpersonal Skills
- Communication
- Prospecting
- Critical thinking
- Attention to detail
- Sales closing
Timeline
Inside Sales Representative
A&B Pipe And Supply
01.2024 - Current
Owner/Management
JZ Auto Transport LLC
12.2018 - 04.2020
Auto broker
Dynamic Auto Movers LLC
01.2014 - 09.2018
Auto broker
South Beach Auto Transport
06.2013 - 12.2013
High school diploma -
Coral Park Senior High School