Jun Oh Ko

• Searched for best solutions to any issues occurred during shipment process and provide satisfaction to clients.
• Always kept track on delivery status of all shipments in order to prevent any penalties such as detention charges from our clients.
• Collaborated with team members to determine the best solution for minimizing shipping costs and securing delivery appointments.
• Kept track on inventory status of the plant in Mexico to maintain secured shipping conditions.
• Organized production and shipping plan to summarize overall status of the plant in Mexico and planned pick up schedule accordingly.
• Communicated with employees in the plant from Mexico to ease language barriers between Koreans and Mexicans.

• Process invoices for payment
• Arrange all importing shipments schedule
• Track orders to ensure timely deliveries
• Follow-up on schedule and documents of receiving shipments

Assisted in general sales management

• Completed all assigned training to stay updated on important policies and procedures.
• Handled price checks, merchandise transfers and keep office orderly and efficient.
• Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise as needed.
• Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
• Participated in meetings throughout USA, Mexico, and few other countries in Central America to generate brand awareness and positive product impressions.
• Maintained polite and positive attitude to improve relationship with clients; assisted clients' request fast and accurate and updated information of products frequently to provide satisfaction.
• Had little experience with customs to fill out and submit import/export documents.