Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jupiter DESTINY

Brentwood,CA

Summary

Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.

Overview

3
3
years of professional experience

Work History

Store Associate

Walgreens
02.2023 - 06.2023
  • Maintained tidy and organized store to comply with cleanliness standards.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.

Crew Member

AMC Theatres
08.2021 - 08.2022
  • Exuded excellent customer service skills while completing transactions by greeting each guest, identifying the guest's request, operating point-of-sale terminals, making change accurately, completing loyalty transactions, and thanking guests
  • Performed daily/nightly custodial + stocking routines and maintained the exterior and interior areas of the theater including auditoriums, restrooms, lobbies, concession areas, and box office areas
  • Succeeded in selling movie tickets, upholding consistent and effective sales techniques by meeting expectations for loyalty card sales, suggestive selling, upselling, merchandising, and sampling.
  • Distributed, ensured proper functioning order of, and operated assisted film and sound equipment to create flawless cinematic experiences for audiences
  • Excelled in upholding AMC's Business Practice Standards, including "zero tolerance" policy in regard to ID checking, theater access control, and frequent monitoring of auditoriums for picture and sound quality, temperature, lighting levels, audience behavior, and film piracy

Cashier

McDonald's
06.2020 - 07.2021
  • Served breakfast, lunch, and dinner to 50-100 customers per shift at a national chain restaurant
  • Memorized over 30 menu items and rotating specials in order to give customized recommendations to guests
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

High School Diploma -

Antioch High School
Antioch, CA
06.2022

Skills

  • Team Collaboration
  • Engaging with Diverse Customers
  • Customer Assistance
  • Building Customer Loyalty
  • Social Perceptiveness
  • Persuasive Communication
  • Active Learning

Timeline

Store Associate

Walgreens
02.2023 - 06.2023

Crew Member

AMC Theatres
08.2021 - 08.2022

Cashier

McDonald's
06.2020 - 07.2021

High School Diploma -

Antioch High School

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