JURY DELALUZ
Chicago,IL
Summary
Bilingual Spanish Very organized, harder worker, flexibility, time management. Self-motivated with a high initiative level of energy. Great problem analysis skills, use of judgment and ability to solve problems efficiently. Strong ability to effectively multi-task in a fast-paced office environment Work well independently and as part of a team. Ability to take vitals and complete charting.
Overview
16
16
years of professional experience
1
1
Certification
Work History
CPR Agent
Professional Dynamic Network, Network Inc
Chicago, IL
04.2022 - 06.2023
- Verify income, Approve or denied application, Emailed applicant
- Responded promptly to customer inquiries and verify income and processes applicants in a timely manner.
Medical Assistant
Chicago Surgical Group
Chicago, Il
08.2016 - 01.2019
- Chart,Vital patients, Check in patients, Verify insurance, Collect Copay, Send and receive fax, Schedule appointments, Spanish interpreter, Answer phone calls, Schedule surgeries, Maintain doctor’s office clean, Organize all medical supplies, Organize charts, update charts, Use Practice Fusion, Use Practice Point Manager, Use MyHFS, National Government, Availity, Epic Care, Billing and coding, Request referral approval
Customer Service Associate (Bilingual Spanish)
Illinois Eye Institute
Chicago, IL
02.2016 - 04.2016
- Fax patient medical records, Verified medical insurance and vision insurance, Check in patients, Schedule patients, Courtesy call to remind patients of appt., Reschedule missed apt, Scan HIPAA and billing forms to pt
- Chart, Medical records, Interpreter for Spanish speaking patients, Call center (making apt, reschedule)
Customer Service Associate (Bilingual Spanish)
Advanced Resources
Chicago, IL
09.2015 - 02.2016
- Fax patient medical records, Verified medical insurance and vision insurance, Check in patients, Schedule patients, Courtesy call to remind pt
- Of appt., Reschedule missed apt, Scan HIPAA and billing forms to pt
- Chart, Medical records, Interpreter for Spanish speaking patients, Call center (making apt, reschedule)
Office manager, medical assistant
Madison Medical Clinic (new branch for Grand Medical)
Chicago, IL
01.2013 - 02.2015
- Manage staff in the office and assist drivers, Call patients to schedule them for their appointments, Take vital, check insurance, make charts and update charts, Order medical supplies and office supplies, Fax paper work for braces, x-rays, ultrasound, medications, stockings and diabetic shoes, Make daily schedule and maps for drivers, Make payroll for employees, Hire new staff for Madison Medical Clinic, Use ultrasound machine to see patients stage of arthritis, Help patients with any question they have, Explain patients about the procedures we offer in our joint treatment clinic, Verify patients insurance (Medicare, Medicaid and private insurance) using Cortex Software, Call insurances that need prior authorization for treatment at our office, Assist physician when needed for treatments or interpreter, Sterilize vein treatment supplies with autoclave, Prepare patient for vein treatment (undress them, disinfect are where treatment is going to be done), Prepare the varicose laser treatment machine, Take messages, call in medications, assist patients
Medical office front desk receptionist, medical assistant
Grand Medical Clinic
Chicago, IL
04.2012 - 01.2013
- Answered from call, take messages, follow up with patients, follow up with home health agencies, Received faxes, send faxes, make copies of paperwork, Insurance verification (Medicare, Medicaid, and private insurance) using Cortex software, Check patient's information with Harwin Data Software, Review charts, update charts, get physician to sign charts, Call in medication when approved by physician, Visit patients at home with a physician, drive vehicle around Illinois area, Train new medical assistants for the field, for prescriptions, paperwork., Train receptionist for different offices Grand Medical has, Order office supplies, store office supplies.
Enrollment agent for County Care applications
Advanced Resources
Chicago, IL
01.2012 - 04.2012
- Located at Erie Family Health Center, Use EMR to enter patient's information to Erie System once application was approved, Scanned clients documents to send them to the DHS to get reviewed, Informed clients what County Care and how can they apply., Set up my working area every morning and store it back once at the end of the day.
Secretary Assistant
Donald Rendler- Kaplan & Associate
Chicago, IL
10.2007 - 02.2008
- Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals, Set up and maintain paper and electronic filing systems for records, correspondence, and other material, Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs
Education
Medical Assistant - Medical Assisting
Computer Systems Institute
Skokie, IL08-2012
High School Diploma -
Living Free Center
Chicago, ILSkills
- Computer skills
- MS Office suite (Word, Excel, PowerPoint)
- Wordperfect
- Google Chrome
- Google Drive
- Schedule Management
- Organizational Skills
- Problem-Solving
- Customer Complaint Resolution
- Positive Attitude
- Problem-Solving Skills
- Internet Savvy
- Documenting Information
- Personnel Recruitment
- Customer Service Abilities
Certification
- High School Diploma
- Health-care Provider CPR Certified
- Medical Assistant Diploma
Training
Computer System Institute, Chicago, IL, 08/2012, Healthcare Career Program – Medical Assistant, Medical Terminology, Anatomy and Physiology, Medical Insurance and Reimbursement procedures, Medical office administrative practices, Hospital and Physician Coding and Billing, Electronic Health Record (EHR) Systems
References
References upon request
Languages
English
Professional
Spanish
Professional
Timeline
CPR Agent
Professional Dynamic Network, Network Inc
04.2022 - 06.2023
Medical Assistant
Chicago Surgical Group
08.2016 - 01.2019
Customer Service Associate (Bilingual Spanish)
Illinois Eye Institute
02.2016 - 04.2016
Customer Service Associate (Bilingual Spanish)
Advanced Resources
09.2015 - 02.2016
Office manager, medical assistant
Madison Medical Clinic (new branch for Grand Medical)
01.2013 - 02.2015
Medical office front desk receptionist, medical assistant
Grand Medical Clinic
04.2012 - 01.2013
Enrollment agent for County Care applications
Advanced Resources
01.2012 - 04.2012
Secretary Assistant
Donald Rendler- Kaplan & Associate
10.2007 - 02.2008
Medical Assistant - Medical Assisting
Computer Systems Institute
High School Diploma -
Living Free Center
- High School Diploma
- Health-care Provider CPR Certified
- Medical Assistant Diploma
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