Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic

Jury Ruelas

Sylmar,CA

Summary

Dynamic and results-driven professional recognized for exceptional time management and problem-solving abilities. Demonstrates reliability and adaptability, with a proven track record of quickly mastering new skills and technologies. Committed to leveraging these strengths to enhance team performance and support organizational objectives. A dependable candidate adept at managing multiple priorities while maintaining a positive and proactive approach.

Overview

20
20
years of professional experience

Work History

Dispatcher

Hansl Delivery Service
Chatsworth, CA
10.2022 - Current
  • Coordinated timely dispatch of deliveries to optimize route efficiency.
  • Monitored vehicle locations using GPS tracking systems to ensure prompt service.
  • Communicated with drivers to address issues and provide real-time support.
  • Managed daily operations, ensuring compliance with safety regulations and company policies.
  • Directed dispatching, routing, and tracking of 50 fleet vehicles.
  • Generated reports to track deliveries and maintain proper records and documentation.
  • Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.
  • Reduced errors in dispatch logs by implementing a thorough double-check system for all entries.
  • Analyzed customer feedback and provided solutions to improve customer service.
  • Adapted quickly to changing situations, ensuring uninterrupted dispatch operations during emergencies.
  • Communicated with warehouse staff to facilitate proper loading and unloading of packages.

Security

Behavioral Systems Southwest
Van Nuys
07.2018 - 01.2020
  • Conducting Hourly counts
  • Checking residents in and out of the facility
  • Distributing medication
  • Conducted monthly dorm searches
  • Cell phone searches
  • Conducted monthly fire drills

Driver

Uber
Los Angeles
01.2015 - 10.2023
  • Ensure that customers arrive safely and timely to their destinations while creating customer satisfaction.
  • Provide an elevated customer experience.
  • Maintain cleanliness and presentation of vehicle.
  • Drive to various destinations upon request, with knowledge of various cities and efficient routes.

Package Handler

United Parcel Service
Van Nuys
07.2006 - 10.2014
  • Responsible for loading packages onto delivery trucks in numerical order to facilitate delivery.
  • Sort packages to specified truck load
  • Lowering and sliding packages weighing up to 150lbs.
  • Coach and assist newly hired employees in packing, loading, unloading safety and navigation protocols.

Education

High School Diploma -

Grover Cleveland High School
Reseda

Skills

  • Dispatch coordination
  • Highly dependable
  • Equipment management
  • Strong organizational skills
  • Microsoft Excel
  • Customer Service Skills
  • Updating logs
  • Schedule coordination
  • Route navigation
  • Exceptional driving skills
  • Dispatching field personnel
  • Incident reporting

LANGUAGES

English
Spanish

Timeline

Dispatcher

Hansl Delivery Service
10.2022 - Current

Security

Behavioral Systems Southwest
07.2018 - 01.2020

Driver

Uber
01.2015 - 10.2023

Package Handler

United Parcel Service
07.2006 - 10.2014

High School Diploma -

Grover Cleveland High School
Jury Ruelas