Results-oriented Operational Manager with over five years of experience in team leadership and financial oversight. Skilled in communication and problem-solving, dedicated to enhancing customer service and operational efficiency. Proven ability to train employees and support business objectives while maximizing profitability and improving customer experiences.
Overview
10
10
years of professional experience
Work History
Owner/Operator
Fenske
Alamosa, Colorado
01.2020 - 11.2025
Oversaw daily operations, optimizing workflow in a high-traffic retail environment.
Trained and supervised staff to deliver exceptional customer service and support.
Implemented marketing strategies to enhance brand visibility and attract new customers.
Cultivated vendor relationships to secure quality products, improving service offerings and cost-effectiveness.
Oversaw financial transactions and maintained accurate records for budgeting purposes.
Managed daily operations of the business, including staff, sales, inventory, and accounting.
Ensured compliance with all local laws, regulations, policies, and procedures related to the operation of the business.
Negotiated contracts with clients, ensuring favorable terms that supported service delivery and revenue growth.
Developed business plan and budget, aligning financial goals with operational strategies to maximize profitability.
Set pricing structures according to market analytics and emerging trends.
Calculated net income and adjusted strategies to increase income and bottom-line profits.
Observed safety protocols and driving laws to maximize road and personnel safety.
Identified potential risks associated with operations in order to minimize liabilities.
Performed regular performance reviews of staff to assess and enhance efficiency and productivity.
Laborer
RDL Fencing
Palisade, Nebraska
05.2024 - 04.2025
Constructed fencing structures using tools and materials.
Prepared site by clearing debris and setting up equipment for upcoming tasks.
Operated power tools for cutting, drilling, and fastening components.
Ensured tools and equipment remained operational through consistent maintenance checks.
Loaded and unloaded materials from trucks for transport to job sites.
Lifted and moved heavy objects, ensuring safe handling of items weighing up to 50 pounds during tasks.
Proposed solutions that enhanced team collaboration and positively impacted project outcomes.
Performed demanding physical work over extended periods and modeled a positive attitude.
Operated equipment with a focus on safety and clear communication on-site.
Laborer
Van Gieson And Company Construction
Alamosa, Colorado
02.2019 - 12.2019
Constructed fencing structures to enhance site security and delineate boundaries.
Assisted in site preparation by clearing debris and efficiently setting up equipment for upcoming tasks.
Operated power tools for cutting, drilling, and fastening components.
Collaborated with team members to streamline workflow and optimize project timelines on job sites.
Adhered to safety protocols while handling materials and operating machinery.
Maintained tools and equipment in good working condition through regular checks.
Loaded and unloaded materials from trucks for transport to job sites.
Engaged in physical activities involving heavy lifting, extended walking, and prolonged standing.
Farm Manager
Marvin Albers
Oakley, Kansas
02.2018 - 11.2019
Managed daily farm operations and coordinated planting schedules.
Supervised staff to ensure efficient crop management practices.
Maintained equipment and facilities for optimal farming conditions.
Implemented pest control measures to protect crops from damage.
Inspected equipment and facilities to recommend service or repairs.
Coordinated the maintenance of farm equipment, machinery, buildings, fences, and other infrastructure.
Established safety procedures and took action to minimize safety incidents on the farm.
Mill Operator
Red River Commodities
Colby, Kansas
02.2016 - 11.2017
Operated milling equipment to process various seed products efficiently.
Monitored production lines for quality and consistency, addressing deviations to maintain standards.
Adjusted machine settings for improved accuracy and efficiency in seed product processing.
Conducted routine maintenance on machinery to ensure optimal performance.
Troubleshot problems with machinery or tooling in order to maintain quality standards.
Collaborated with team members to troubleshoot and resolve operational issues.
Assisted with setup and changeover of milling machines, optimizing workflow and reducing downtime.
Adhered to safety protocols and maintained a clean working environment.
Documented production data and reported discrepancies to supervisors promptly.