Justice Tutt
Martinsburg,WV
Summary
Dependable retail sales associate with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
2
2
years of professional experience
Work History
Store Associate
Weis Markets Inc
09.2023 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
Shift Leader
Tropical Smoothie Cafe
01.2022 - 08.2023
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Crew Member
Rita's Italian Ice
05.2021 - 08.2021
- Worked front counter
- Worked well with teammates and accepted coaching from management team.
- Took orders and collected payments.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Trained new team members on procedures, customer service, and sales techniques.
- Collaborated with team members to complete orders.
Education
Associates - CyberSecurity
Blue Ridge Community And Technical College
Martinsburg, WV05.2025
High School Diploma -
Crossland High School
Temple Hills, MD05.2023
High School Diploma -
Spring Mills High School
Falling Waters, WV05.2023
Skills
- Managing Cash Register
- POS Systems
- Cleaning and Store Maintenance
- Customer Assistance
- Credit and Cash Transactions
- Time Management
Timeline
Store Associate
Weis Markets Inc
09.2023 - Current
Shift Leader
Tropical Smoothie Cafe
01.2022 - 08.2023
Crew Member
Rita's Italian Ice
05.2021 - 08.2021
Associates - CyberSecurity
Blue Ridge Community And Technical College
High School Diploma -
Crossland High School
High School Diploma -
Spring Mills High School