Summary
Overview
Work History
Education
Skills
Certification
Assessments
Personal Information
Timeline
Generic
Justice Alexander

Justice Alexander

Bakersfield,CA

Summary

I’m born and raised in Bakersfield CA. Very Adventurous, a hard work loving daughter, aunt , sister & employee.

I been working since I was 17 . My goal in life it to own my own customer service business like Apple , Samsung etc.

I’ve worked as a customer service representative the majority of my life . I love helping people finding new ways to do things & researching things I don’t know.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Conduent
06.2021 - 04.2024

  • Respond to all tolling and/or administration related customer inquiries.
  • Identify customer needs to ensure the customer is provided complete and accurate information.
  • Submit research requests in a concise yet accurate manner.
  • Maintaining a thorough knowledge of the company and client programs, policies, and technology.

Customer Service Representative

Tmobil
11.2017 - 06.2021
  • Help troubleshoot phone devices. Provide customer service. Billing issue representative. Promote deals . Sales representative.

Cashier/Customer Service

Walmart
03.2016 - 11.2017
  • Providing great customer service, receiving payment by cash, check, credit cards, vouchers, or automatic debits, issuing receipts, refunds, credits, or change due to customers, and counting money in cash drawers at the beginning of shifts.

Caregiver

Around The Clock Services
02.2014 - 03.2016
  • Assisting with personal care, basic food preparation, and other household tasks for clients.

Phone Representative

AppleOne
10.2012 - 12.2014
  • Uncovering customers' needs, advising and selling products, and providing setup assistance.

Education

General -

Bakersfield High School
Bakersfield, CA
06.2012

Skills

  • Advanced with computers
  • Learn really Fast
  • Great communication skills
  • Food Service
  • Crew Member
  • Customer Service
  • Direct Care
  • Disability
  • Home Health
  • Direct Support
  • Personal Care
  • Autism
  • Customer service
  • Cash register
  • Cash handling
  • Security
  • Driving
  • Leadership
  • Trouble shooting
  • Sales representative

Certification

  • Driver's License, 06/01/21, 07/01/26
  • Guard Card, 03/01/22, 10/01/25
  • CPR Certification
  • First Aid Certification

Assessments

  • Work style: Reliability, Proficient, 06/01/22, Tendency to be reliable, dependable, and act with integrity at work
  • Delivery driver, Proficient, 07/01/22, Interpreting instructions or signs and solving problems
  • Home health aide skills, Proficient, 01/01/21, Providing care to patients in a home setting
  • Nursing assistant skills, Proficient, 01/01/23, Providing nursing aid to patients using knowledge of relevant equipment and procedures
  • Customer focus & orientation, Proficient, 09/01/22, Responding to customer situations with sensitivity
  • Customer service, Proficient, 10/01/22, Identifying and resolving common customer issues
  • Caregiver fit, Proficient, 08/01/22, Measures the traits that are important for successful caregivers
  • Cooking skills: Basic food preparation, Proficient, 10/01/22, Preparing food, using cooking equipment, and converting ingredient measurements

Personal Information

Authorized To Work: Authorized to work in the US for any employer

Timeline

Customer Service Representative

Conduent
06.2021 - 04.2024

Customer Service Representative

Tmobil
11.2017 - 06.2021

Cashier/Customer Service

Walmart
03.2016 - 11.2017

Caregiver

Around The Clock Services
02.2014 - 03.2016

Phone Representative

AppleOne
10.2012 - 12.2014

General -

Bakersfield High School
Justice Alexander