Dentrix Ascend
Justice Ashlock
Dittmer,MO
Summary
Experienced Front Office Supervisor with a "Let's do this!" Attitude. Demonstrated excellence in customer service and leveraging diverse background. Highly coachable and driven to continuously learn and excel. Possesses a meticulous eye for detail and unwavering commitment to achieving big-picture objectives. Excels at fostering a productive and proactive office culture through organized systems and modern processes. Proficient in software implementation and troubleshooting for seamless operations. Developed exceptional customer service and team leadership abilities in fast-paced hospitality environment. Skilled in managing daily operations, enhancing guest satisfaction, and coordinating team efforts. Seeking to leverage these transferrable skills to transition into new career path that values organizational efficiency and customer relations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Front Office Supervisor
Advanced Dental Care
11.2023 - Current
- Check patients in and out with excellent care and enthusiasm
- Understanding and handling billing statements
- Insurance verification, breakdowns, understanding of policies, sending and fighting claims, applying insurance payments, and putting insurance information in
- Understanding and presenting Tx
- Plans
- Dental coding and billing
- Trained and certified through 'Scheduling Institute' to handle any and all professional dental related phone calls
Dental Assistant
Advanced Dental Care of Columbia
04.2023 - 11.2023
- Production
- Organization
- Lab Cases
- Familiar with Dentrix
- Sterilized rooms and prepped equipment and instruments for 15-25 procedures daily.
Manager
Stl pizza and wings
11.2021 - 06.2023
- Answer phones
- Greet and cash customers out
- Make and serve food
- Deliver food
- Clean and stock kitchen
Home TA
Walmart
02.2021 - 10.2021
- Answer phone calls
- Organize and stock shelves
- Greet and assist customers
- Cash customers out and handle money
Education
High school diploma -
Northwest High School
Cedar Hill, MO03.2023
Skills
Multi-line phone systems
- Host/Hostess
- Insurance Verification
- Medical Scheduling
- Chairside Assisting
- Phone etiquette
- Medical Imaging
- Cash handling
- Medical Records
- Dentrix Ascend
- Office Administration
- Dental Terminology
- Customer service
- Medical Billing
- Data Entry
- Dental Coding
- Dental Assisting
- Staff management
- Suggestive selling
- Multitasking proficiency
- Reservation management
- Staff training and development
- Oral and written communication
- Scheduling and calendar management
- Complaint management
- Staff supervision
- Persuasion skills
- Conflict mediation
- Presentation design
Certification
CPR certified
HIPAA+ Compliance
Scheduling Institute Certified
Practice Growth Institute (formerly "Scheduling Institute"), is a phone training program that enhances it's students professional communication skills.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Dentrix
Languages
German
Limited Working
Work Preference
Work Type
Full TimeWork Location
HybridOn-SiteRemoteImportant To Me
Work-life balanceHealthcare benefitsCareer advancementPaid time offCompany CultureTimeline
Front Office Supervisor
Advanced Dental Care
11.2023 - Current
Dental Assistant
Advanced Dental Care of Columbia
04.2023 - 11.2023
Manager
Stl pizza and wings
11.2021 - 06.2023
Home TA
Walmart
02.2021 - 10.2021
Food Handler Certification
High school diploma -
Northwest High School
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