Justice Bennett
Atlanta,GA
Summary
Adept at elevating brand visibility, I leveraged SEO and strategic content planning to significantly boost audience engagement and retention. My tenure at Lowe Law Firm PC honed my expertise in documentation and reporting, maintaining confidentiality, sharpen my attention to detail and organization, complementing my strong relationship-building skills. This unique blend of talents resulted in a marked increase in both client satisfaction and digital footprint.
Overview
9
9
years of professional experience
Work History
High Dollar Case Manager
Lowe Law Firm PC
Chamblee, GA
04.2024 - Current
- Maintained confidentiality and adhered to professional ethics and standards.
- Compiled reports on cases, and submitted them to attorneys as required.
- Maintained accurate and up-to-date records, ensuring all pertinent information is readily accessible for attorneys.
- Coordinated transportation services for clients who lacked access to reliable transportation.
Fashion Influencer
Soho Social
Atlanta, GA
11.2023 - Current
- Promoted and showcased clothing apparel in creative ways with approval from the brand.
- Demonstrated and presented features and characteristics of clothing through both pictures and video while describing each item in great detail.
- Managed content calendar to ensure timely publication across multiple platforms.
- Developed original content concepts based on market trends and audience preferences.
- Planned, produced and edited video and picture projects to maximize engagement.
Social Media Content Creator
Self Employed Web
Atlanta, GA
02.2023 - Current
- Followed trends in industry and target genre to capitalize on emerging trends.
- Created content for various platforms such as Facebook, Twitter, Instagram, Pinterest and YouTube.
- Brainstormed ideas for new video concepts and stories.
- Implemented hashtag strategies to increase reach and discoverability of content.
- Optimized content for search engines and social media platforms to increase visibility and engagement.
- Developed content strategy to increase social media followers and engagement.
- Adapted content and strategies in response to changing social media algorithms and platform updates.
- Ensured all content adhered to brand guidelines and voice for consistency across all channels.
- Curated user-generated content to leverage community engagement and provide authentic brand experiences.
- Developed content partnerships with other brands and creators to expand audience reach.
- Utilized analytics tools to track performance of social media campaigns and adjust strategies as necessary.
YouTube Content Creator
Self Employed Web
Atlanta, GA
05.2016 - Current
- Utilized editing software to produce high-quality videos.
- Collaborated with other YouTubers to create crossover projects.
- Designed and implemented a content SEO strategy that improved search engine rankings.
- Developed and maintained a content calendar that ensured timely publication across multiple platforms.
- Produced high-quality video content for YouTube, resulting in an increase in subscriber count.
- Promoted videos on various social media outlets.
- Analyzed performance metrics to refine content strategy and increase viewer retention.
- Developed content governance guidelines to ensure consistency and quality across all channels.
Waitress
Xperience Sports Bar & Lounge
Atlanta, GA
05.2021 - 01.2025
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Took orders for food and drinks and delivered them to guests.
- Informed customers of daily specials and signature menu items.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Greeted customers, answered questions and recommended specials to increase profits.
- Prepared checks accurately and processed payments promptly.
- Developed positive relationships with regular customers through friendly conversation.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
Waitress
Aurum Lounge
Atlanta, GA
07.2020 - 01.2021
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Successfully aided in the booking of tables through social promotion, and creating awareness of certain promotions and specials the establishment offered.
Head Server
Pappadeaux's Seafood Kitchen
Atlanta , GA
05.2019 - 06.2020
- Conducted regular staff meetings to discuss changes in policy and procedures or other relevant topics.
- Ensured that all tables were properly set up with appropriate supplies.
- Managed opening and closing duties to facilitate restaurant operations.
- Leveraged POS system to receive and take guest orders and process payment.
- Presented menus and answered questions regarding items.
- Delivered high-quality service and quick beverage service to promote customer satisfaction.
- Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
- Supervised service staff in providing quality service to customers in a timely manner.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Maintained an efficient working environment by ensuring all areas were stocked with necessary equipment and supplies.
- Trained new employees to perform duties.
Server
Benihana Restaurant
Atlanta, GA
01.2019 - 05.2019
- Informed customers of daily specials and signature menu items.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Operated POS terminals to input orders, split bills and calculate totals.
Server
Buffalo Wild Wings
Atlanta, GA
05.2016 - 01.2019
- Implemented feedback from customers to improve service quality and menu offerings.
- Greeted customers, answered questions and recommended specials to increase profits.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Maintained records of transactions made during shift as required by law or company policy.
Education
Bachelor of Arts - Mass Communication
Clark Atlanta University
Atlanta, GA05-2022
High School Diploma -
Westmoore High School
Oklahoma City, OK05-2017
Skills
- Documentation and Reporting
- Relationship Building
- Strategic Content Planning
- Online Content Editing
- Store Management Experience
- Customer Service
- MS Office
- Content Creation
- SEO
Languages
English
Native/ Bilingual
Affiliations
- Hiking
- SFX Makeup Artist
- Fitness
- Piano Playing
Accomplishments
- Ladies of CAU
- The National Society Of Leadership & Success
- Student Leadership and Engagement Program
- CAU TV
- T.I Family Hustle
- CAU Men's Basketball Manager
Timeline
High Dollar Case Manager
Lowe Law Firm PC
04.2024 - Current
Fashion Influencer
Soho Social
11.2023 - Current
Social Media Content Creator
Self Employed Web
02.2023 - Current
Waitress
Xperience Sports Bar & Lounge
05.2021 - 01.2025
Waitress
Aurum Lounge
07.2020 - 01.2021
Head Server
Pappadeaux's Seafood Kitchen
05.2019 - 06.2020
Server
Benihana Restaurant
01.2019 - 05.2019
YouTube Content Creator
Self Employed Web
05.2016 - Current
Server
Buffalo Wild Wings
05.2016 - 01.2019
Bachelor of Arts - Mass Communication
Clark Atlanta University
High School Diploma -
Westmoore High School
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