Justice Davis
Tolleson,AZ
Summary
Experienced worker, can uncover key business needs, can easily adapt to new surroundings and can learn new tasks and skills at a quick pace. Shows great leadership skills and is always open to new ideas and new ways of business.
Overview
3
3
years of professional experience
Work History
Remote Customer Service Rep
Envolve Dental
Phoenix, AZ
12.2022 - 04.2023
- Answer inbound calls
- Handle claims and prior authorizations
- Help with member needs.
Direct Support Staff
Griswold Home Care
Phoenix, AZ
01.2022 - 06.2022
- Patient Care
- Light Housekeeping
- ISP Plan
- Medication.
Patient Care Technician
Fresenius Kidney Care
Phoenix, AZ
11.2019 - 11.2020
- Assist with basic equipment usage issues and troubleshooting
- Provide dialysis treatment to in-center hemodialysis patients
- Ability to prepare, transfer, and monitor dialysis mixtures and baths as well as charting during patient treatments.
Education
High School Diploma -
La Joya Community High School
05.2016
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Customer Relations
- Call center experience
- Computer Proficiency
- Conflict Resolution
- Microsoft Excel
- Payment Processing
- Scheduling
- Call Management
- Follow-up skills
- Product Knowledge
- Administrative Support
Timeline
Remote Customer Service Rep
Envolve Dental
12.2022 - 04.2023
Direct Support Staff
Griswold Home Care
01.2022 - 06.2022
Patient Care Technician
Fresenius Kidney Care
11.2019 - 11.2020
High School Diploma -
La Joya Community High School