Justice Davis
Tolleson,AZ
Summary
Experienced worker, can uncover key business needs, can easily adapt to new surroundings and can learn new tasks and skills at a quick pace. Shows great leadership skills and is always open to new ideas and new ways of business.
Overview
3
3
years of professional experience
Work History
Remote Customer Service Rep
Envolve Dental
2022.12 - 2023.04
- Answer inbound calls
- Handle claims and prior authorizations
- Help with member needs.
Direct Support Staff
Griswold Home Care
2022.01 - 2022.06
- Patient Care
- Light Housekeeping
- ISP Plan
- Medication.
Patient Care Technician
Fresenius Kidney Care
2019.11 - 2020.11
- Assist with basic equipment usage issues and troubleshooting
- Provide dialysis treatment to in-center hemodialysis patients
- Ability to prepare, transfer, and monitor dialysis mixtures and baths as well as charting during patient treatments.
Education
High School Diploma -
La Joya Community High School
05.2016
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Customer Relations
- Call center experience
- Computer Proficiency
- Conflict Resolution
- Microsoft Excel
- Payment Processing
- Scheduling
- Call Management
- Follow-up skills
- Product Knowledge
- Administrative Support
Timeline
Remote Customer Service Rep
Envolve Dental
2022.12 - 2023.04
Direct Support Staff
Griswold Home Care
2022.01 - 2022.06
Patient Care Technician
Fresenius Kidney Care
2019.11 - 2020.11
High School Diploma -
La Joya Community High School