Justice Gregg
Alexandria,VA
Summary
Detail-oriented and methodical Merchandise Processor handling high workload in fast-paced environment. Tagging, storing and picking merchandise for retail sales. Applying 10+ years of experience in busy retail environments. Excellent multitasker with dedication to increasing company sales and maintaining accuracy through long hours of meticulous work. Client-focused with training in Customer service. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Merchandise Processor
Goodwill Industries
12.2022 - 01.2024
- Tagged newly arrived merchandise with warehouse identification stickers and moved to correct storage locations.
- Ensured compliance with safety regulations during all aspects of the merchandise processing workflow, promoting a secure work environment for all employees.
- Inspected items to check quality and accuracy against specifications.
- Sorted, priced and stocked merchandise on sales floor.
Backroom Associate
Bed Bath And Beyond
10.2019 - 07.2021
- Checking out customers and providing customer service
- Stocking Backroom, organizing and unpacking truck items
- Using handheld TC to record quantity of items received from truck.
Server
Spring Hills Senior Communities
03.2017 - 12.2018
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Assistant Manager
Dollar General
07.2016 - 12.2017
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Pet Care Associate
PetSmart
03.2015 - 10.2016
- Maintained a clean and sanitary environment for pets by regularly cleaning enclosures, bedding, and play areas.
- Provided exceptional customer service through clear communication, timely responses to inquiries, and professional demeanor at all times.
- Enhanced customer satisfaction by providing personalized pet care services tailored to individual needs.
- Monitored animal behavior closely to identify signs of distress or illness promptly and took appropriate action when needed.
Stocker
Walmart
02.2016 - 09.2016
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Performed inventory control, such as counting, and stocking merchandise.
- Answered customer questions and provided detailed product information.
- Greeted customers and directed to requested products.
Sales Associate
Staples
01.2014 - 05.2016
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Built relationships with customers to encourage repeat business.
Education
Mount Vernon High School
Skills
- Customer Service Skills (10 years)
- Software Development (Less than 1 year)
- Retail Sales (10 years)
- Sales (3 years)
- Assistant Manager Experience (1years)
- Animal Care
- Pet Grooming (Less than a year)
- Microsoft SQL Server (2 years)
- Adobe Photoshop (10 years)
- Typing (2 years)
- Password Resets
- Troubleshooting
Timeline
Merchandise Processor
Goodwill Industries
12.2022 - 01.2024
Backroom Associate
Bed Bath And Beyond
10.2019 - 07.2021
Server
Spring Hills Senior Communities
03.2017 - 12.2018
Assistant Manager
Dollar General
07.2016 - 12.2017
Stocker
Walmart
02.2016 - 09.2016
Pet Care Associate
PetSmart
03.2015 - 10.2016
Sales Associate
Staples
01.2014 - 05.2016
Mount Vernon High School