Justice Henderson
Aberdeen,MD
Summary
Organized and detail-focused professional with a strong background in maintaining pricing accuracy and data integrity in a busy grocery retail environment. I enjoy solving problems, catching small errors before they become big issues, and working with others to keep things running smoothly. Experienced in reporting discrepancies, supporting store operations, and working behind the scenes to make sure customers and teams have accurate information. Looking to bring my eye for detail and love of process into a role where I can grow and contribute to a reliable, efficient team.
Overview
6
6
years of professional experience
2
2
years of post-secondary education
Work History
Front End Coach
Giant Food Stores
07.2019 - 10.2021
- Developed tailored coaching programs to enhance individual and team performance.
- Facilitated workshops focusing on leadership development and effective communication strategies.
- Mentored new coaches, fostering a culture of continuous learning and improvement.
- Assisted customers in resolving inquiries and issues efficiently.
- Processed customer transactions efficiently using POS systems.
- Maintained accurate cash drawer, ensuring proper handling of cash and credit payments.
Date Integrity Lead
Giant Food Stores
06.2019 - 09.2025
- Ensured data integrity by conducting regular audits and correcting any discrepancies found.
- Ensured data integrity through comprehensive backup strategies and regular audits of critical information.
- Price Auditing- regularly reviewing pricing data, signage, and using POS system to identify and resolve discrepancies.
- Attention to detail- spotting small inconsistencies that can impact pricing and customer satisfaction.
- Reporting and Documenting- creating and submitting discrepancy reports for resolution, tracking patterns or recurring errors
Education
No Degree - West Chester
West Chester University
West Chester, PA 06.2018 - 05.2020
Skills
customer service
communication
time-management
teamwork
inventory management
problem-solving
patient and professional
initiative
price auditing
basic excel and spreadsheet skills
microsoft office skills
POS system knowledge
collaboration between cross-functional teams
Accomplishments
Became the most trusted to do the job and carry out any and all problems in my line of work and frequently trusted to train new members in multiple rolls.
Timeline
Front End Coach
Giant Food Stores
07.2019 - 10.2021
Date Integrity Lead
Giant Food Stores
06.2019 - 09.2025
No Degree - West Chester
West Chester University
06.2018 - 05.2020
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