Justice Marcelin
Winder,GA
Summary
Pursuing full-time role that presents professional challenges and leverages social skills, effective time management, and problem-solving expertise.
Overview
8
8
years of professional experience
Work History
Post Production Line Lead
Carvana
07.2018 - Current
- Streamlined workflow for better time management and optimized resource allocation.
- Increased employee productivity by providing clear instructions, setting expectations, and offering constructive feedback.
- Assisted in training new employees and implementing procedural changes.
- Met tight deadlines consistently by effectively managing resources, prioritizing tasks, and monitoring progress.
Customer Service Representative
Walmart
08.2016 - 07.2018
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
No Degree - Ultrasound Technician
Gwinnett Technical College
Lawrenceville, GA05-2026
High School Diploma -
Winder Barrow High School
Winder05-2018
Skills
- Workplace Safety
- Employee Training
- Team Management
- Problem-solving abilities
Timeline
Post Production Line Lead
Carvana
07.2018 - Current
Customer Service Representative
Walmart
08.2016 - 07.2018
No Degree - Ultrasound Technician
Gwinnett Technical College
High School Diploma -
Winder Barrow High School