Justice McFarland
Indianapolis,IN
Summary
Dynamic retail professional with a proven track record at Goodwill Of Central And Southern Indiana, excelling in customer service and cash handling. Adept at conflict resolution and fostering customer loyalty through effective communication and problem-solving skills. Committed to enhancing the shopping experience while adhering to company policies and promoting a positive work environment. Customer-focused Retail Worker known for high productivity and efficient task completion. Specialized in inventory management, customer service, and sales support. Excel in communication, teamwork, and adaptability, ensuring seamless operations and positive customer interactions. Responsible retail professional with excellent sales, service, and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks. Upbeat, customer-focused Sales Associate with several years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge. Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Retail Worker
Goodwill Of Central And Southern Indiana
Indianapolis, IN
07.2024 - Current
- Assisted customers with inquiries and product selection.
- Operated cash register and handled customer transactions efficiently.
- Processed donations and sorted items for resale in-store.
- Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
- Greeted customers, identified their needs and provided assistance with product selection.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
- Helped customers by answering questions and locating merchandise.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
Education
High School Diploma -
Southport Highschool
971 E Banta Rd Indianaplois, IN 46227 United State05-2026
Skills
- Customer service
- Conflict resolution
- Retail merchandising
- Cash handling
- Problem solving
- Time management
- Team collaboration
- Sales strategies
- Patience and empathy
- Professional appearance
Certification
- I have my cpr certification from doing the central nine medical assisting program
- Working on getting my CCMA
About me
- I do peer tutoring helping in teachers classrooms with students who need help.
- I am a babysitter love the kids i have so many good and fun memories with kids i have baby sat,I love the kids.
- I want to work with kids in my future either nicu nursing,peds , or special education
Timeline
Retail Worker
Goodwill Of Central And Southern Indiana
07.2024 - Current
High School Diploma -
Southport Highschool