Justice Brooks
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Security Officer
St Vincent Intermountain Regional Hospital
03.2024 - Current
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
Registration
St Vincent Intermountain Regional Hospital
03.2024 - Current
- Streamlined registration processes for efficient Emergency Room check-ins and reduced wait times.
- Managed administrative tasks efficiently, including scheduling, budgeting, equipment inventory, and registration processes.
Banquet Captain
The Northern Hotel
11.2022 - 03.2024
- Evaluated employee performance routinely through constructive feedback which contributed towards professional growth and development.
- Maintained clear communication channels between all departments involved in banquets, contributing to successful event outcomes.
Barista
Black Smith Coffee Co.
07.2022 - 11.2022
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Kennel Resort Attendant
Animal Lodge Pet Resort
12.2021 - 09.2022
- Conducted organized tours of the facility for potential clients showcasing services offered while addressing any questions or concerns they had.
- Enhanced customer satisfaction by maintaining detailed records of pets'' medical histories, dietary needs, and preferences.
Busser/Hostess
Olive Garden
09.2020 - 10.2021
- Reset and cleaned tables quickly to prepare for new customers.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Trained new staff in bussing and cleaning procedures.
Education
Criminal Justice
Montana State University, Billings
Billings, MT12-2026
Laurel High School
Laurel, MT05-2023
Skills
- Report writing
- General security
- Superior customer service
- Emergency response
- Complex Problem-solving
- Conflict de-escalation
- Document management
- First aid certified
Awards
Junior Police Leadership Academy
Leadership Award -Positive model toward others in time of hardship
Inspirational Award - being an inspirational motivator in times of hesitation.
Certification
- BLS Certification, St Vincent Intermountain Health - 3 Years
- Tazer7, St Vincent Intermountain Health - 3 Years
Timeline
Security Officer
St Vincent Intermountain Regional Hospital
03.2024 - Current
Registration
St Vincent Intermountain Regional Hospital
03.2024 - Current
Banquet Captain
The Northern Hotel
11.2022 - 03.2024
Barista
Black Smith Coffee Co.
07.2022 - 11.2022
Kennel Resort Attendant
Animal Lodge Pet Resort
12.2021 - 09.2022
Busser/Hostess
Olive Garden
09.2020 - 10.2021
Criminal Justice
Montana State University, Billings
Laurel High School
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