Justice Shells
Brooklyn,NY
Summary
Youth care professional prepared to make positive impact in supporting youth development. Proven track record in creating safe and nurturing environments, fostering growth and resilience. Highly collaborative, adaptable, and focused on achieving team goals while meeting individual needs.
Overview
8
8
years of professional experience
Work History
Residential Youth Care Specialist
Martin De Porres School
01.2023 - 04.2025
- Ensure the safety and well being of residents by monitoring their activities, behaviors , and interactions within the facility and during community outings .
- Respond promptly and effectively to crises, employing training in crisis prevention and intervention methods to maintain a safe environment.
- Maintained detailed documentation of each youth''s progress, enabling accurate assessments and informed decisionmaking.
- Managed crisis situations effectively, deescalating conflicts and ensuring the safety of all involved parties.
- Assisted in the creation of individualized treatment plans designed to address specific behavioral issues or mental health concerns.
Mobile Device Repair Specialist
Assurant
10.2019 - 09.2022
- Developed comprehensive diagnostic checklists to quickly assess device issues and determine necessary repairs.
- Increased customer satisfaction by providing timely and efficient repairs on various electronic devices.
- Optimized workflow by delegating tasks according to individual team member strengths and areas of expertise.
- Conducted thorough quality checks before returning repaired devices to customers, ensuring full functionality restoration.
Auto Transporter
Enterprise Rent-A-Car
12.2018 - 12.2021
- Loaded and unloaded vehicles securely onto trailers, preventing any damage or delays during transit.
- Conducted thorough pre-and post-trip inspections, ensuring the vehicle''s optimal performance on the road.
- Enhanced customer satisfaction by efficiently transporting vehicles to their desired locations.
- Provided accurate updates on vehicle status to clients, fostering strong relationships with repeat customers.
Stock Room Associate
Nike Town
11.2016 - 03.2018
- Operated efficiently under pressure during busy seasons, prioritizing tasks effectively while maintaining a strong commitment to detail-oriented work.
- Checked numbers manually and used hand-held equipment to locate products.
- Shelved new and returned inventory according to proper storage procedures.
- Enhanced stock room efficiency by implementing a streamlined inventory management system.
Education
No Degree - Criminal Science
John Jay College of Criminal Justice
New York, NYSkills
- Maintaining professional boundaries
- Wellness strategies
- Constructive feedback
- Mental health assistance
Timeline
Residential Youth Care Specialist
Martin De Porres School
01.2023 - 04.2025
Mobile Device Repair Specialist
Assurant
10.2019 - 09.2022
Auto Transporter
Enterprise Rent-A-Car
12.2018 - 12.2021
Stock Room Associate
Nike Town
11.2016 - 03.2018
No Degree - Criminal Science
John Jay College of Criminal Justice
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