Justice Wierciak

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Resolved customer problems and complaints.
• Handled cash transactions and maintained sales and payments records accurately.
• Kept reception area clean and neat to give visitors positive first impression.
• Coached new hires on sales techniques, contributing to their development as successful team members.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Demonstrated strong organizational and time management skills while managing multiple projects.

Answered customer questions about hours, seating, and menu information.

• Supported servers, food runners, and bussers with keeping dining area ready for every guest.
• Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.