Justice Christian Council
St. Charles,Missouri
Summary
Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
5
5
years of professional experience
Work History
Account Manager/Marketing Coordinator
Teal Labs, LLC
05.2022 - 10.2022
- Managed and supported existing accounts and onboarded new dispensary clients
- Assisted in price adjustment projects to align with the market
- Organized Teal's LeafLink account as a CRM tool for effective account management
- Managed a book of nearly 180 dispensary clients
- Contributed to maintaining and growing an average of $300K in monthly sales
- Managed a team of 4-5 brand ambassadors for event attendance
- Organized an average of 30-50 pop-up events per month
- Developed data-tracking methods for assessing event effectiveness and recording feedback
- Implemented service platforms (Spark Plug and Spring Big) for data organization and differentiation
- Designed marketing collateral for events and ensured brand consistency across platforms
- Assisted in developing content for product training courses.
Business Consultant / Customer Support
Human Nature LLC
10.2019 - 05.2022
- Provided administrative assistance and business consulting support
- Developed Talent Selection Programs, DISC Assessment Analysis, and
- Communication Programs
- Demonstrated excellent customer service and communication skills.
Customer Service
Peloton Interactive, White-Glove
11.2020 - 01.2022
- Delivered Peloton Bikes to consumers' homes and provided thorough demonstrations
- Provided top-notch customer service and product support
- Achieved top customer review scores and trained new co-workers.
Content Writer
Leafbuyer Technologies
07.2017 - 03.2020
- Produced knowledgeable content for the Cannabis Blog, including strain and product reviews, dispensary and vendor bios, event descriptions and reviews, market trends, and business development articles
- Freelance work as needed.
CBD Sales Manager / Sales Representative
Green Rush Network
07.2018 - 07.2019
- Assisted with the change from a multi-brand distributor down to an in-house CBD distribution/manufacturing company
- Increased sales to $30,000/month within two months
- Averaged around 70 to 100 cold calls a day
- Managed new agents, developed an in-house brand, and handled fulfillment and inventory
- Increased sales funnel to $80K - $100K/month.
Customer Service/Budtender
LivWell Enlightened Health
06.2017 - 06.2018
- Provided excellent customer service in a compliant and fast-paced environment
- Assisted patients in finding suitable medicinal products
- Achieved top sales multiple times and serviced over 100 customers per day.
Education
Associates - on Strategic Communications
Lincoln Land Community College
Skills
- Strategic Account Planning
- Product Training
- Key Account Generation
- Strong Lead Development Skills
- Strategic Planning
- Business Development and Planning
- CRM Software
- Customer Relationship Management
- Cold Calling Skills
- Business Process Optimization
- Collaborating with Designers
- Excellent Communication Skills
Timeline
Account Manager/Marketing Coordinator
Teal Labs, LLC
05.2022 - 10.2022
Customer Service
Peloton Interactive, White-Glove
11.2020 - 01.2022
Business Consultant / Customer Support
Human Nature LLC
10.2019 - 05.2022
CBD Sales Manager / Sales Representative
Green Rush Network
07.2018 - 07.2019
Content Writer
Leafbuyer Technologies
07.2017 - 03.2020
Customer Service/Budtender
LivWell Enlightened Health
06.2017 - 06.2018
Associates - on Strategic Communications
Lincoln Land Community College
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