Justin Adorno
Lake Worth,FL
Summary
Highly ambitious Human Resources Professional stemmed with a background in marketing and roughly eleven years of gaming industry experience with Seminole Gaming. Led Human Resources for the Seminole Brighton Casino with the properties transition to Seminole Brighton Bay Hotel & Casino in February 2025 bringing Team Member count up 350 total in Okeechobee Florida. Managing staff, policy & procedures, strategic planning, Training & Development, Talent acquisition, regulating compliance, building professional relationships and ensuring the success of the Casino Operations. In depth knowledge of Casino Operations, Hospitality, Guest Service and People Culture.
Overview
11
11
years of professional experience
Work History
Director of Human Resources
Seminole Casino Brighton
05.2022 - 03.2025
- Oversee all functions of Human Resources for the property
- Led Brighton in all recruitment and community efforts during expansion. 120 Team Members on arrival in 2022, to opening Seminole Brighton Bay Hotel & Casino in February of 2025 with a total of 500 Team Members
- Streamlined onboarding processes to improve new hire integration and retention. Retention decreased from 38.9% in FY2022 to 23.2% in FY2025
- Facilitated leadership training programs to foster employee development and engagement. Led with L&D support all onboarding of roughly 320 Team Members during expansion in 2025
- Increased employee engagement with open communication channels and regular feedback opportunities. Started department open discussions with property GM to improve communication and engagement scores.
- Enhanced property culture by promoting diversity and inclusion initiatives.
Human Resources Manager, Training Coordinator
Seminole Classic Casino
05.2018 - 05.2022
- Alongside the Director of Human Resources, responsibility to service Classic property with 800+ Team Members. Lead and mentor a team of dynamic HR Specialists, Coordinator, collaborate with property executive team to address talent management, employee engagement, organizational design and core management issues
- Reduced turnover year over year by 10% + from 2018-2019
- Implement and monitor revised policies and procedures for successfully providing and assuring the safety of personnel and customers due to changes to Seminole Classic’s business model for operations during the COVID-19 pandemic.
- Managed employee relations, team members counseling, suspensions & terminations, unemployment hearings, and holding departments accountable for tracking new hires 30/60/90 day performance.
- Lead Instructor for Seminole Classic Casino Leadership Academy by providing training and development for future leaders in all aspects from managing personnel, diversity, public speaking, effective communications, teamwork, time management, and invite presenters from leadership to include external presenters for Q&A semiannually
Promotions & Special Events Coordinator, Player’s Club Rep
Seminole Classic Casino
07.2014 - 05.2018
- Consult with Management and assist in the proper planning for execution of promotions, special events, marketing programs and strategies that support property marketing plans, brand growth, revenue and retention goals.
- Execute and oversee expenditures for events, record expenditures, chart budget variances and contribute to the overall annual fiscal objectives
- Responsible for driving incremental revenue through promotional offers
- Conduct post forma analysis of promotion financial performance and optimize future campaigns based on results
Advertisement Manager (Temp Role)
Seminole Classic Casino
04.2017 - 08.2017
- Responsible for all forms of Advertisement such as Social Media, internal guests advertisements to support the operations, in home mailers and all external Casino advertisement.
- Manage all aspects of property signage: planning, development and execution, installation, and budget.
- Managed creation, delivery and distribution of direct mail, special event invitations and invitations for similar casino sponsored events. Provide tangible, concrete examples instead of general statements
- Communicate with all department leaders to ensure timely development of creative materials for all property promotions.
Education
Hospitality & Tourism Management
Florida Atlantic University
Skills
- Casino Operations
- Performance reviews
- Training & Development
- Employee Relations
- Recruitment/Community Efforts
- Talent acquisition
- Workforce planning
- Onboarding
- Communication
- Strategic Planning
- High Emotional IQ
- Leadership Development
- Content Marketing
- Data Management
- Social Media Advertising
- Finance/Budgeting
Accolades/Recognition
Nominated for Seminole Gaming Executive of the year award in 2025 (22 selected of 500) Recognized as finalist from CEO Jim Allen
Opening Task Force Team in 2019 for Sacramento Hard Rock Hotel & Casino at Fire Mountain
Support in Seminole Hard Rock Hotel & Casino Hollywood expansion to Guitar Hotel (Leader of Mass NHO & Panel Interviews)
Classic Excellence Award winner in 2016, 2019, 2021
Timeline
Director of Human Resources
Seminole Casino Brighton
05.2022 - 03.2025
Human Resources Manager, Training Coordinator
Seminole Classic Casino
05.2018 - 05.2022
Advertisement Manager (Temp Role)
Seminole Classic Casino
04.2017 - 08.2017
Promotions & Special Events Coordinator, Player’s Club Rep
Seminole Classic Casino
07.2014 - 05.2018
Hospitality & Tourism Management
Florida Atlantic University