Yanaker Paul
Fort Lauderdale,FL
Summary
Looking at new opportunities to leverage my people person skills. My goal is to become associated with a company where I can pursue a long-term career.
Overview
19
19
years of professional experience
Work History
Host/ Hostess
Seminole Casino Brighton
08.2022 - 09.2024
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed optimizing table turnover and guest flow.
- Assisted in training new hosts on company procedures and customer service standards.
- Handled guest inquiries and complaints efficiently, enhancing overall satisfaction.
- Answered calls, handling to go orders and pickup orders.
Bakery Clerk
Publix
10.2020 - 08.2022
- Drive sales results through greeting and assisting customers on the sales floor and maintaining solid product knowledge
- Participate in the store’s shortage Control and Safety programs such as: making sure we stay stock on sanitary products to maintain a clean environment for the customers
- Package product and re stock the sales floor, such as: packaging bread, pastries, cookies, cakes, platters, hot case, and cold case items
- Answering increased number of calls for customers placing orders on cakes, pastries, and platters
- Assist customers and provide products upon their request, also the ability to partake in small festivities by fixing treys for employees and customers on certain holidays
- Labeling products
- Maintaining food control making sure cold and hot products are maintained at the right temperature
AppleCare iOS Technical Support • iOS Supervisor
Teleperformance
08.2014 - 11.2019
- Listen to customers and use my technical expertise, creativity, and passion to meet their needs
- Assist with iOS and Mac Software by troubleshooting devices/product
- Customers last point of contact
Boys & Girls Club Staff
Boys & Girls Club
03.2006 - 09.2009
- Maintained a clean environment for enjoyment and safety.
- Prepped and prepared food and beverage, in the concession stand.
- Help kids with schoolwork/homework.
- Helped plan and create outside/inside curricular activities, for ages through kindergarten to 12th grade.
Medical Assistant • Assistant
OB/GYN
04.2010 - 2013
- Knowledge of medical terminology and familiarity with medical technology as it relates to nursing and the maintenance of patient records and conduct of patient care
- Assist with patients hands on, such as: shots, blood work, and vitals
- Data entry
- File paperwork
Education
Medical Assistant -
Everest University
Fort Lauderdale, FL2010
High school graduate -
Lauderhill High School
Lauderhill, FL2009
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Team player mentality
- Cleaning and sanitation
- Food running
- Table bussing
- Guest seating
- Adaptable to change
- Professional appearance
- Effective multitasking
- Customer service expertise
- Flexible and adaptable
Timeline
Host/ Hostess
Seminole Casino Brighton
08.2022 - 09.2024
Bakery Clerk
Publix
10.2020 - 08.2022
AppleCare iOS Technical Support • iOS Supervisor
Teleperformance
08.2014 - 11.2019
Medical Assistant • Assistant
OB/GYN
04.2010 - 2013
Boys & Girls Club Staff
Boys & Girls Club
03.2006 - 09.2009
Medical Assistant -
Everest University
High school graduate -
Lauderhill High School