Summary
Overview
Work History
Education
Skills
Timeline
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Yanaker Paul

Port St. Lucie,USA

Summary

Looking at new opportunities to leverage my people person skills. My goal is to become associated with a company where I can pursue a long-term career.

Overview

14
14
years of professional experience

Work History

Host/ Hostess

Seminole Casino Brighton
08.2022 - 09.2024
  • Greeted and seated guests, ensuring a welcoming atmosphere.
  • Managed optimizing table turnover and guest flow.
  • Assisted in training new hosts on company procedures and customer service standards.
  • Handled guest inquiries and complaints efficiently, enhancing overall satisfaction.
  • Answered calls, handling to go orders and pickup orders.

Bakery Clerk

Publix
10.2020 - 08.2022
  • Drive sales results through greeting and assisting customers on the sales floor and maintaining solid product knowledge
  • Participate in the store’s shortage Control and Safety programs such as: making sure we stay stock on sanitary products to maintain a clean environment for the customers
  • Package product and re stock the sales floor, such as: packaging bread, pastries, cookies, cakes, platters, hot case, and cold case items
  • Answering increased number of calls for customers placing orders on cakes, pastries, and platters
  • Assist customers and provide products upon their request, also the ability to partake in small festivities by fixing treys for employees and customers on certain holidays
  • Labeling products
  • Maintaining food control making sure cold and hot products are maintained at the right temperature

AppleCare iOS Technical Support • iOS Supervisor

Teleperformance
08.2014 - 11.2019
  • Listen to customers and use my technical expertise, creativity, and passion to meet their needs
  • Assist with iOS and Mac Software by troubleshooting devices/product
  • Customers last point of contact

Medical Assistant • Assistant

OB/GYN
04.2010 - 2013
  • Knowledge of medical terminology and familiarity with medical technology as it relates to nursing and the maintenance of patient records and conduct of patient care
  • Assist with patients hands on, such as: shots, blood work, and vitals
  • Data entry
  • File paperwork

Education

Medical Assistant -

Everest University
Fort Lauderdale, FL
2010

High school graduate -

Lauderhill High School
Lauderhill, FL
2009

Skills

  • Customer service
  • Team collaboration
  • Multitasking proficiency
  • Effective time management
  • Team player mentality
  • Cleaning and sanitation
  • Food running
  • Table bussing
  • Guest seating
  • Adaptable to change
  • Professional appearance
  • Effective multitasking
  • Customer service expertise
  • Flexible and adaptable

Timeline

Host/ Hostess

Seminole Casino Brighton
08.2022 - 09.2024

Bakery Clerk

Publix
10.2020 - 08.2022

AppleCare iOS Technical Support • iOS Supervisor

Teleperformance
08.2014 - 11.2019

Medical Assistant • Assistant

OB/GYN
04.2010 - 2013

Medical Assistant -

Everest University

High school graduate -

Lauderhill High School

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Yanaker Paul