Desirae Suarez

Fresno,CA

Summary

Dynamic professional with a strong background in customer service and team collaboration, honed at Antonio’s Mexican Restaurant. Proven ability to manage high-pressure situations while enhancing guest satisfaction.Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

years of professional experience

Work History

Host/ Hostess

Antonio’s Mexican Restaurant

12.2022 - Current

Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Answered customer questions about hours, seating, and menu information.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Order Picker

Gap Distribution Center

11.2021 - 12.2022

Collaborated with team members to ensure timely completion of orders during peak demand periods.
Excellent communication skills, both verbal and written.
Reduced order processing time with the use of RF scanning equipment and inventory management software.
Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
Maintained strong working relationships with coworkers, contributing to a positive and supportive team environment within the warehouse.

Education

Diploma -

Cambridge Highschool

Fresno, CA

05.2020

Skills

Customer service
Team collaboration
Multitasking proficiency

Effective time management
Adaptable to change
Greeting guests

Timeline