Alena Torres

• Greeted and seated guests efficiently, ensuring prompt service and positive dining experiences.
• Managed reservation system to optimize table turnover and accommodate guest preferences.
• Assisted in training new hosts on customer service protocols and restaurant operations.
• Collaborated with waitstaff to maintain smooth communication during peak service hours.

Welcoming in guests with a positive and welcoming attitude working for big, University of Arizona football and Basketball games, scanning tickets for entry, navigating cars for parking, showing guests where to go get their seats for games, or venues for other events, helping out to the best of my ability to make sure guests are taken care of and their questions if they have any be answered, ensuring every guest has a great time.