Justin Anderson
Justin
Summary
Results-driven Account Manager and Operations Professional with experience managing 100+ client accounts, leading nationwide recruitment campaigns, and coordinating multi-stakeholder projects across multiple industries. Proven ability to build long-term client relationships, manage competing priorities, oversee project execution, analyze performance metrics, and deliver solutions that drive client growth and retention. Skilled in account management, project coordination, business development, CRM systems, reporting, and executive-level communication.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Recruitment Team Supervisor
The Brokerage Inc
Flower Mound, TX
02.2025 - Current
- Manage a portfolio of 100+ active insurance agency accounts, serving as the primary relationship manager and long-term strategic contact.
- Lead all inbound lead management operations, qualifying opportunities and coordinating onboarding activities across multiple business units.
- Develop and execute over 90 nationwide recruitment and business growth campaigns annually for insurance agencies ranging from emerging firms to multi-million-dollar organizations.
- Partner directly with agency owners and executive leadership teams to identify growth objectives, workforce needs, and recruitment strategies.
- Create customized recruitment marketing initiatives that consistently fill event venues and drive candidate engagement across multiple markets.
- Oversee onboarding and ongoing account management activities, ensuring client satisfaction, retention, and continued business development opportunities.
- Coordinate cross-functional teams to execute recruitment projects on schedule while maintaining quality standards and client expectations.
- Analyze campaign performance metrics, recruitment conversion rates, and client KPIs to improve results and maximize return on investment.
- Deliver virtual and in-person presentations to agency leadership teams regarding recruitment strategy, business development opportunities, and performance outcomes.
Lead Server
Marty B's
Bartonville, TX
07.2024 - 02.2025
- Delivered high-quality service in a high-paced environment, fostering positive and lasting guest experiences.
- Effectively communicated menu and product offerings, increasing guest engagement and upselling.
General Manager and Lead Training Specialist
2nd Chance Fitness
Mansfield, TX
06.2017 - 07.2024
- Oversaw operations and business development for two locations, developing and implementing new fitness and business programs.
- Led performance evaluations and progress analysis for over 50+ clients, tracking key metrics and recommending improvements.
- Built and maintained long-term client relationships, ensuring alignment to organizational goals and client satisfaction.
- Led group/individual sessions, delivered polished presentations, and managed CRM-based client data.
Digital Strategist
Self Employed
Remote
12.2014 - 06.2017
- Provided digital solutions and sales strategies for clients, using market research to guide program development and performance improvement.
- Conducted competitor/industry analysis, managed CRM systems, and executed digital campaigns to increase engagement and sales.
- Presented campaign performance results and recommendations to clients.
Sales and Account Executive
24 Hour Fitness
Fort Worth, TX
06.2014 - 12.2014
- Performed client consultation visits, analyzing operations and recommending sales and service program improvements.
- Managed key accounts, exceeded sales goals, and created detailed reports with actionable recommendations for clients and management.
- Negotiated terms and delivered presentations to groups, ensuring alignment to business objectives and timelines.
Sales Representative
Lithia Motors Chrysler Jeep Dodge
Grand Forks, ND
08.2013 - 06.2014
- Consulted with dealership and fleet customers to identify needs and deliver tailored vehicle and financing solutions.
Sales Representative
Revolution Power Sports
Grand Forks, ND
12.2012 - 08.2013
- Consulted with dealership and fleet customers to identify needs and deliver tailored vehicle and financing solutions.
- Analyzed performance metrics, managed CRM data, and presented recommendations to clients and internal teams.
Education
High School Diploma -
Hoffman Estates Highschool
Hoffman Estates, IL01-2011
Skills
- Technical: Microsoft Office Suite, CRM management (Salesforce, etc), Microsoft Admin Portal, Zoom/Teams, social media management, data analytics, digital campaign management
- Business & Compliance: Performance evaluation, process improvement, program development, contract negotiation, sales reporting, market analysis, client account management, regulatory documentation
- Leadership & Professional: Project management, client relations, employee training, cross-departmental collaboration, organizational leadership, presentation and public speaking, communication, problem-solving, customer relationship building
Accomplishments
• Manage and maintain relationships with 100+ active insurance agency accounts, serving as the primary point of contact for onboarding, growth initiatives, and ongoing support.
• Lead all inbound lead management activities, ensuring timely engagement, qualification, and conversion of prospective agency partners.
• Plan and execute more than 90 nationwide recruitment and business-development campaigns annually, supporting agency growth across multiple U.S. markets.
• Partner with multi-million-dollar insurance agencies to develop customized recruiting strategies designed to increase agent production and organizational growth.
• Consistently fill recruitment events, training workshops, and agency growth meetings through targeted outreach and campaign management.
• Successfully onboard new agency partners and maintain long-term account ownership, driving retention and continued business development opportunities.
• Deliver executive-level presentations and strategic consultations to agency owners and leadership teams regarding recruiting performance, growth strategies, and operational improvements.
• Coordinate multiple concurrent projects involving marketing, recruiting, onboarding, and client support while maintaining service quality and meeting deadlines.
- Collaborated with team of [Number] in the development of [Project name].
- Achieved [Result] by completing [Task] with accuracy and efficiency.
Certification
- ASFA Certified
- Texas General Lines Agent License – Life, Accident, Health & HMO (#3304331)
Timeline
Recruitment Team Supervisor
The Brokerage Inc
02.2025 - Current
Lead Server
Marty B's
07.2024 - 02.2025
General Manager and Lead Training Specialist
2nd Chance Fitness
06.2017 - 07.2024
Digital Strategist
Self Employed
12.2014 - 06.2017
Sales and Account Executive
24 Hour Fitness
06.2014 - 12.2014
Sales Representative
Lithia Motors Chrysler Jeep Dodge
08.2013 - 06.2014
Sales Representative
Revolution Power Sports
12.2012 - 08.2013
High School Diploma -
Hoffman Estates Highschool