Justin Andrews
Fort Edward,NY
Summary
Service professional with comprehensive experience and readiness for this role. Skilled in customer service, problem-solving, and relationship management. Strong focus on team collaboration and achieving results, adaptable to changing needs. Known for reliability, effective communication, and maintaining high standards.
Overview
14
14
years of professional experience
Work History
Service Professional
Olive Garden
09.2011 - Current
- Facilitated smooth operations for improved productivity.
- Collaborated with team members effectively; fostered a cooperative work environment.
- Demonstrated versatility in job roles for operational efficiency.
- Supervised team of up to 60 members effectively; fostered cooperative work environment.
- Provided knowledgeable advice to customers, enhancing their experience.
- Adapted to changing work schedules flexibly; provided consistent performance.
- Handled high-pressure situations calmly, ensuring minimal disruption to services.
- Resolved complaints promptly and professionally, maintaining client relations.
- Trained 50+ new staff members effectively, creating an able team rapidly.
Field Representative
US Census Bureau
07.2019 - 09.2019
- Completed daily work logs, ensuring transparent workflow documentation.
- Improved data accuracy by meticulous collection and recording of census information.
- Upheld government regulations whilst collecting demographic, economic and social data.
- Completed paperwork in full, on time and with high accuracy.
- Ensured confidentiality with strict adherence to data protection laws.
- Facilitated community understanding through dissemination of census objectives and benefits.
- Adapted to diverse neighborhoods for effective interaction with residents.
- Resolved any discrepancies found in collected data promptly, improving overall quality of results,.
Education
Diploma of Higher Education - Business
Suny Adirondack
Skills
- Technology adaptability
- Complaint handling and resolution
- Quality assurance
- Crisis management
- Professional communication
- Leadership in team settings
- Listening for understanding
- Creative thinking for solutions
- Customer service excellence
- Data privacy regulations
Timeline
Field Representative
US Census Bureau
07.2019 - 09.2019
Service Professional
Olive Garden
09.2011 - Current
Diploma of Higher Education - Business
Suny Adirondack
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