Justin Antunes
Newnan,GA
Summary
Proven leader and adept technician with a history of enhancing team performance and customer satisfaction at Audi South Atlanta. Excelled in coaching and technical troubleshooting, significantly improving operational efficiency. Recognized for outstanding people management and problem-solving skills, with a track record of mentoring teams to achieve excellence.
Overview
14
14
years of professional experience
Work History
Team Leader
Audi South Atlanta
Union City, GA
06.2022 - Current
- Facilitated training sessions for new employees on company policies and procedures.
- Collaborated with other departments to ensure alignment of goals across teams.
- Oversaw training and development programs to enhance team skills and knowledge.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Provided coaching and feedback on employee performance, encouraging professional development.
- Oversaw quality control to identify inconsistencies and malfunctions.
- Identified needs of customers promptly and efficiently.
- Resolved customer complaints and issues promptly, ensuring high levels of satisfaction.
Technician
Mercedes-Benz South Atlanta
Union City, GA
11.2021 - 07.2022
Technician
Audi South Atlanta
Union City, GA
03.2019 - 11.2021
Technician
Heritage Volkswagen
Union City, GA
03.2017 - 03.2019
Technician
Military
07.2011 - 05.2016
- Completed routine maintenance and repair.
- Operated a variety of machinery and tools safely and efficiently.
- Documented and updated maintenance records, documents and work order logs.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Delegated work to staff, setting priorities and goals.
Education
High School Diploma -
East Ridge High School
Clermont, FLSkills
- Coaching
- Team assessment
- People management
- Team supervision
- Technical support
- Troubleshooting
Accomplishments
- Master technician for Audi
Timeline
Team Leader
Audi South Atlanta
06.2022 - Current
Technician
Mercedes-Benz South Atlanta
11.2021 - 07.2022
Technician
Audi South Atlanta
03.2019 - 11.2021
Technician
Heritage Volkswagen
03.2017 - 03.2019
Technician
Military
07.2011 - 05.2016
High School Diploma -
East Ridge High School
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