JUSTIN A WINSTON

• Coordinated efforts with team members to achieve task objectives and enhance productivity.
• Navigated shifting priorities and managed concurrent tasks to uphold operational efficiency and responsiveness.
• Managed customer interactions efficiently, prioritizing rapid responses to enhance service quality.
• Achieved optimal vehicle performance through timely oil changes, brake replacements, and tire rotations. Enhanced compliance with NC motor vehicle standards through diligent inspection processes.

• Supervised daily store operations, ensuring compliance with company policies and procedures.
• Trained and mentored team members to enhance performance and customer service skills.
• Managed inventory levels, coordinating restocking efforts to optimize product availability.
• Implemented loss prevention strategies, reducing shrinkage through staff awareness and training initiatives.
• Scheduled staff shifts efficiently, balancing coverage with budgetary constraints to maximize productivity.
• Managed team schedules, optimizing workforce efficiency to meet customer demands.
• Trained and mentored new staff on operational protocols and customer service excellence.
• Resolved customer complaints effectively, enhancing overall satisfaction and loyalty.
• Managed inventory levels, optimizing stock availability to meet customer demand.
• Collaborated with management to develop strategies for improving sales and customer satisfaction.
• Scheduled staff shifts effectively, balancing workload across team members for optimal coverage.
• Trained new employees and delegated daily tasks and responsibilities.
• Completed store opening and closing procedures and balanced tills.
• Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
• Responded to and resolved customer questions and concerns.
• Helped store management meet standards of service and quality in daily operations.
• Enforced company policies and regulations with employees.
• Strengthened performance metrics tracking and analysis to enhance tactical and strategic company plans.

• My responsibilities were testing numerous gas lines using a variety of testing machines such as; total organic carbon analyze to test water quality to see if there are any particles in the lines.
• PMS Lasir II (Particle Measure System) which was used to test for any defects causing particle.
• I also used Nano count 50+: to test particles in liquids.
• Helium leaks detectors to test if there were leaks in the stainless steel gas lines.
• Duties also included writing full reports on each system that was tested for that day based on testing equipment.
• Verify Isometric drawings per client SOP's.
• Walk down, and verify each system for testing.
• Executed comprehensive test plans to ensure software quality and performance standards.
• Identified, reported, and tracked defects using JIRA to enhance product reliability.
• Collaborated with cross-functional teams to define testing requirements and improve processes.
• Led integration testing efforts to validate system interoperability across various platforms.
• Ensured compliance with industry standards by rigorously following established testing methodologies and best practices.
• Identified critical bugs through thorough testing processes, enhancing overall product performance.
• Increased product reliability through continuous monitoring of production environments, identifying anomalies indicative of potential issues before they impact end users.
• Examined products for imperfections and defects.
• Recorded inspection and test results on data sheets.
• Repaired faults, reassembled products, and completed additional tests.
• Followed safety protocols while handling hazardous materials.
• Trained other workers in inspection and testing procedures.
• Operated and maintained testing equipment.
• Provided technical support to production personnel.
• Updated quality control records and reports.

Mail room

• Streamlined mailroom operations to enhance accessibility of materials and optimize workflow for staff members.
• Assessed weight of letters and packages, calculating costs based on classification and destination.
• Executed labeling of packages with accurate information to minimize mailing errors.

Physicians Provider

• Implemented electronic health record systems to improve data accuracy and accessibility for clinical staff.
• Developed staff training programs focused on compliance, enhancing employee knowledge of healthcare regulations.
• Coordinated interdisciplinary team meetings to foster collaboration and improve patient care strategies.
• Oversaw recruitment and onboarding processes, ensuring alignment with organizational goals and culture fit.
• Improved patient satisfaction by streamlining appointment scheduling and implementing efficient check-in procedures.
• Contributed to organizational growth by identifying opportunities for expansion through market research, risk assessment, and competitor analysis.
• Maintained strict adherence to HIPAA guidelines ensuring confidentiality of sensitive patient information throughout all aspects of practice administration duties.
• Collaborated with physicians to develop strategic initiatives aimed at improving patient care quality and expanding service offerings.
• Consulted with healthcare professionals on business decisions.
• Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.

• Facilitated candidate recruitment to meet personnel requirements for outbound calling and multi-line phone operations.
• Assisted in recruiting candidates for positions across various locations including Montreal, Virginia, and Ohio. Supported local recruitment efforts in Raleigh, NC.
• Developed and posted job vacancy listings on job boards, including Craigslist and Monster, to attract qualified candidates.
• Conducted prescreening of candidates for employment through comprehensive background checks and drug screenings.
• Orchestrated interview scheduling and candidate sourcing through targeted keyword searches.
• Oversaw hiring processes and determined individual salary structures based on experience and client requirements.
• Formulated and executed targeted recruitment strategies to secure top talent across diverse technical disciplines.
• Partnered with hiring managers to establish precise job specifications and develop engaging job descriptions.
• Facilitated phone interviews to evaluate applicants' knowledge, skills, experience, and aptitudes.
• Facilitated negotiations of employment terms with candidates, ensuring mutual satisfaction.