Justin Bailey
Canton,GA
Summary
Dynamic business owner with extensive experience at Ark Restoration, excelling in project management and customer service. Proven track record in leading teams to achieve high-quality restoration outcomes while ensuring compliance with building codes. Skilled in strategic planning and fostering relationships, driving successful project completions in challenging environments.
Overview
10
10
years of professional experience
Work History
Business Owner
Ark Restoration
Ball Ground, GA
06.2015 - Current
- Managed and coordinated operations of the restoration department, including personnel, budgeting, and scheduling.
- Monitored performance of staff members providing restoration services to ensure quality standards were met.
- Managed workers at various experience levels in construction and restoration projects.
- Supervised and coordinated the daily activities of restoration technicians.
- Monitored progress of restoration projects against timelines set by customers.
- Evaluated existing restoration projects for their effectiveness in meeting desired goals.
- Provided customer service to clients throughout the entire restoration process.
- Provided recommendations for repair or restoration work needed to protect the integrity of a building's design.
- Provided customer service by answering questions about restoration projects.
- Inspected building structures to determine necessary repairs or restoration.
- Assisted in developing disaster recovery plans for rapid restoration of services following an outage or emergency event.
- Supervised a team of 5-10 restoration technicians in the field.
- Created marketing campaigns designed to promote the company's restoration services within the community.
- Worked closely with clients to answer questions about the restoration process.
- Sourced required materials for restoration projects from suppliers.
- Attended training sessions to stay up-to-date on best practices for restoration services.
- Organized storage areas containing supplies needed for restoration jobs.
- Monitored progress of restoration process by taking moisture readings at regular intervals.
- Researched applicable building codes in order determine compliance requirements for various tasks associated with restoration jobs.
- Implemented site restoration and cleanup activities post-sampling or equipment installation.
- Assisted with disaster recovery planning by developing backup and restoration protocols.
- Managed multiple restoration projects simultaneously while ensuring safety protocols were followed at all times.
- Provided customer service by answering questions related to restoration services offered by the company.
- Provided customers with estimates for the cost of restoration services.
- Actively participated in emergency restoration efforts during outages or disasters scenarios.
- Maintained accurate records of restoration projects completed on each apartment unit.
- Managed inventory of supplies needed for restoration projects.
- Developed and implemented strategies to ensure successful restoration services for clients.
Education
General Contractor
Georgia State University
Atlanta, GASkills
- Project management
- Building codes
- Restoration techniques
- Time management
- Customer service
- Quality assurance
- Team building
- Safety protocol
- Strategic planning
- Strategic Decision-making
- Policy/program development
- Employee engagement
- Active listening
- Adaptability and flexibility
- Cross-functional team coordination
- Relationship building
- Professional demeanor
Affiliations
- Community engagement by sponsoring a First Responders Luncheon every year on or around 9/11 for all of Cherokee County.
Timeline
Business Owner
Ark Restoration
06.2015 - Current
General Contractor
Georgia State University
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