Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Justin Ball

Raleigh,NC

Summary

Driven sales professional with a proven track record at Crossroads Ford, Jim Riehls Friendly and Best Buy. Adept in customer service and sales presentations. Skilled in leveraging product knowledge and attention to detail to exceed sales targets by upscaling and promoting services, achieving significant customer satisfaction and revenue growth. I can prove my adaptability and improve my sales closing ability.

Overview

5
5
years of professional experience

Work History

Sales and Service Advisor

Crossroads Ford
03.2023 - 07.2024
  • Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.
  • Suggested add-on services that would be helpful to customers and improve bottom line.
  • Maintained up-to-date knowledge of product and service changes.
  • Met customer call guidelines for service levels, handle time and productivity.

Salesman

Jim Riehls Friendly CDJR Automotive
07.2021 - 02.2023
  • Continuously updated product knowledge, staying informed of industry trends and competitor offerings.
  • Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
  • Tracked sales metrics to monitor progress towards goals, adjusting strategies as necessary for success.
  • Promoted and up-sold products and services to meet needs of customers.
  • Cultivated long-lasting partnerships by consistently exceeding expectations across various industries while maintaining a professional demeanor.

Salesman and Advisor

Best Buy
01.2019 - 07.2021
  • Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Increased sales revenue by identifying potential clients and conducting persuasive product presentations.
  • Upheld high standards of customer service by promoting and upselling new products and services.
  • Showcased product features to customers and discussed technical details to overcome objections and lock in sales.

Education

High School Diploma -

Swartz Creek High School
Swartz Creek, MI
06.2017

Skills

  • Sales Presentations
  • Performance Tracking
  • Customer Service
  • Attention to Detail
  • Customer Assistance
  • Adaptable and Flexible
  • Product Knowledge
  • Product and Service Sales

Accomplishments

  • Achieved recognition as one of the top salesman within the Friendly Automotive Group, while being new within the Automotive Sales field
  • Achieved Best Buy, Regional top sales member multiple times

Timeline

Sales and Service Advisor

Crossroads Ford
03.2023 - 07.2024

Salesman

Jim Riehls Friendly CDJR Automotive
07.2021 - 02.2023

Salesman and Advisor

Best Buy
01.2019 - 07.2021

High School Diploma -

Swartz Creek High School

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Justin Ball