Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. 5 years of customer service experience and looking to branch into sales
Overview
5
5
years of professional experience
Work History
Server
La Cosecha Group
2022.10 - Current
Cultivated warm relationships with regular customers.
Collected orders and relayed them to bartenders quickly and accurately.
Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
Checked guests' identification before serving alcoholic beverages.
Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
Checked over 15 daily IDs to verify ages and uphold Georgia liquor laws.
Server/Bartender
Grayson's Steak And Seafood
2022.02 - 2022.10
Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Kept register accurate through correct billing, payment processing and cash management practices.
Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
Noted special patron requests and followed up with kitchen to confirm delivery.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Answered customers' questions, recommended items and recorded order information.
Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Inspected dishes and utensils for cleanliness.
Mixed both standard and specialized drink orders using liquor, bitters, sugars and fruits.
Donor Greeter
Goodwill Of Southern Rivers
2021.05 - 2021.10
Sorted and placed donations in appropriate containers.
Greeted and provided friendly service to donors and assisted in transferring items to facility.
Completed appropriate paperwork for donations.
Transferred donated goods from donor's vehicle and regularly lifted up to 75 pounds.
Carried out day-day-day duties accurately and efficiently.
Demonstrated respect, friendliness and willingness to help wherever needed.
Worked flexible hours; night, weekend, and holiday shifts.
Server
Hojeij Branded Foods
2018.08 - 2021.02
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Worked with POS system to place orders, manage bills and handle complimentary items.
Explained menu items and suggested appropriate options for food allergy concerns.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
Checked identification for minimum age for sale of alcoholic beverages.
Education
High School Diploma -
Villa Rica High School
Villa Rica, GA
05.2018
Skills
Cash Handling
High-Volume Dining
Menu Memorization
Stocking and Replenishing
Suggestive Selling
Hospitality Service Expertise
Timeline
Server
La Cosecha Group
2022.10 - Current
Server/Bartender
Grayson's Steak And Seafood
2022.02 - 2022.10
Donor Greeter
Goodwill Of Southern Rivers
2021.05 - 2021.10
Server
Hojeij Branded Foods
2018.08 - 2021.02
High School Diploma -
Villa Rica High School
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