Justin Benson
Herriman
Summary
Highly experienced Retail Pharmacy Manager with comprehensive background in managing pharmacy operations and driving customer satisfaction. Strong abilities in staff leadership, workflow optimization, and pharmaceutical compliance. Proven record of instituting systems to increase efficiency and improve service levels. Committed to fostering positive work environment while delivering top-tier patient care.
Overview
27
27
years of professional experience
Work History
Retail Pharmacy Manager
CVS Pharmacy
Salt Lake City
02.2018 - Current
- Maintained records of inventory, sales, and customer data.
- Worked closely with store manager to maintain day-to-day operations.
- Created schedules for pharmacy staff to ensure adequate coverage.
- Assessed need for additional staff, equipment and services based on historical data and seasonal trends.
- Coordinated with other healthcare professionals regarding patient care plans.
- Discussed over-the-counter medication and equipment options to help patients deal with individual symptoms.
- Monitored prescription accuracy and compliance with laws and regulations.
- Explained policies, procedures and services to patients.
- Communicated with patients with compassion while keeping medical information private.
- Evaluated performance of pharmacy staff members regularly through feedback sessions.
- Conducted regular audits to verify compliance with safety standards and protocols.
- Supervised daily operations at the retail pharmacy counter.
- Trained pharmacy interns and newly hired technicians.
- Assessed safety procedures and federal regulations to maintain pharmacy compliance.
Retail Pharmacy Manager
Walgreens
Kaysville
07.2016 - 02.2018
- Maintained records of inventory, sales, and customer data.
- Worked closely with store manager to maintain day-to-day operations.
- Created schedules for pharmacy staff to ensure adequate coverage.
Overnight Pharmacist
Walgreens
Layton
12.2015 - 07.2016
- Enforced adherence to infection control protocols.
- Checked medications for content, accuracy and completeness of drug packaging and labeling.
- Reviewed patient profiles for accuracy and completeness prior to dispensing medications.
Paramedic
Gold Cross Ambulance Service
Salt Lake City
11.1998 - 05.2012
- Organized supplies for ambulance runs including IV solutions, airway management equipment and medication kits.
- Positioned patients in preparation for treatment and transport.
- Conducted equipment inspections and vehicle checks in adherence with required maintenance schedules.
Education
Ph.D. - Pharmacy
Roseman University
South Jordan, UT05-2015
Skills
- Inventory management
- Prescription verification
- Regulatory compliance
- Patient counseling
- Talent acquisition and training
Accomplishments
- Pharmacy manager of the year 2022
- Assistant to the District leader for CVS districts in Utah
- Tasked with cleanup and re-staffing of under performing pharmacies within the Utah/Idaho market
References
References available upon request.
Timeline
Retail Pharmacy Manager
CVS Pharmacy
02.2018 - Current
Retail Pharmacy Manager
Walgreens
07.2016 - 02.2018
Overnight Pharmacist
Walgreens
12.2015 - 07.2016
Paramedic
Gold Cross Ambulance Service
11.1998 - 05.2012
Ph.D. - Pharmacy
Roseman University