Justin Bernstein

Small Business Owner

Nuts To You

01.2006 - Current

Oversee over $3 mil. of revenue in Specialty Food Small business across multiple retail locations, ecommerce, and 3rd party sellers
Transformed mix of business to grow e-commerce direct shipments to 50% of sales mix during Covid-19 pandemic using Shopify and Google search platforms
Manage 4 direct reports and 25 indirect reports in retail, warehouse, and e-commerce operations
Developed relationships with top local, national, and international suppliers
Manage logistics with in-bound freight domestically and internationally
Work with accountant analyzing P&L
Create pricing structures for products across multiple selling platforms
Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
Designed business plan to define concept, short-term and long-term goals and strategies.
Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
Proficient in Quickbooks to evaluate sales reports and financial statements to manage cash flow and develop techniques to improve business.
Participated in business events, conferences and trade shows to promote products and network with business owners and prospective clients.
Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
Managed purchasing, sales, marketing and customer account operations efficiently.
Negotiated price and service with customers, vendors, and co-packers to decrease expenses and increase profit.
Trained new employees on proper protocols and customer service standards.
Monitored daily cash discrepancies and inventory shrinkage.
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions.
Utilize Paychex and Homebase platforms to track weekly payroll and attendance