Devon Brooks
Courthouse Pub
Mason,Michigan
15
years of professional experience
Dedicated Senior Compliance Analyst at Vertafore with a proven track record in developing compliance programs and enhancing operational efficiency. Skilled in internal auditing and adept at fostering cross-functional relationships. Recognized for creating and implementing processes that drove significant improvements in compliance practices.
Work History
Senior Compliance Analyst
3 Years 5 Months- Developed and implemented compliance monitoring programs to ensure adherence to industry regulations.
- Analyzed and assessed risk management strategies, enhancing overall compliance effectiveness.
- Collaborated with cross-functional teams to streamline compliance processes and improve operational efficiency.
- Conducted comprehensive audits and reviews, identifying areas for improvement in compliance practices.
Bartender
15 Years- Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty
- Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests
- Routinely supported other areas of restaurant as requested, including answering telephones and completing financial transactions
Sales Representative
2 Years 5 Months- Evaluated inventory and delivery needs, optimizing strategies to meet customer demands
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings
- Contributed ideas and offered constructive feedback at weekly sales and training meetings
Merchandiser
2 Years 5 Months- Built relationships with customers to increase likelihood of repeat business
- Led merchandise selection, pricing, planning and marketing
- Completed stock orders and managed inventory levels
- Answered customers' questions regarding products, prices and availability
Education
Certificate - Medical Assisting
Certificate
Diploma - General Studies
Skills
Strong written and verbal communication
Thrives in fast-paced environment
Efficient with Point of Sales Systems
MS Office proficient
Calm and professional under pressure
Internal auditing
Documentation skills
Operations support
Documentation review
Activity monitoring
Timeline
Senior Compliance Analyst
Vertafore
03.2023 - CurrentRead More
Sales Representative
Taz Wheels
10.2014 - 03.2017Read More
Merchandiser
Masterpiece Flower LLC
02.2014 - 07.2016Read More
Bartender
Courthouse Pub
08.2011 - CurrentRead More
CareerQuest
Certificate from Medical Assisting
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Techniques of Alcohol Management
Certificate
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Mason High School
Diploma from General Studies
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