Summary
Overview
Work History
Education
Skills
Timeline
Generic

Justin Brown

San Diego,CA

Summary

  • CompTIA A+
  • CompTIA Security+

Overview

6
6
years of professional experience

Work History

Returns Associate

IKEA Home Furnishings
07.2020 - 11.2023
  • Delivered high-quality customer service by gathering feedback on product deficiencies.
  • Collaborated with team members to facilitate returns quickly and reduce customer wait times.
  • Documented returned product details in SAMS inventory tracking system.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Sales Associate

Fry's Electronics
10.2017 - 05.2020
  • Removed and replaced malfunctioning components to correct hardware problems.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Generated new sales leads to achieve and exceed monthly sales goals.

Education

High School Diploma -

Kearny High School
San Diego, CA

Skills

  • Software Troubleshooting
  • Hardware Installation
  • Customer Support
  • Software Installation
  • Teamwork and Collaboration
  • Customer Satisfaction

Timeline

Returns Associate

IKEA Home Furnishings
07.2020 - 11.2023

Sales Associate

Fry's Electronics
10.2017 - 05.2020

High School Diploma -

Kearny High School
Justin Brown