JUSTIN BYERS- CORT
WEST HEMPSTEAD
Summary
Detail-oriented Banking Professional with experience managing high-volume cash operations, safeguarding assets, and enforcing strict compliance. Adept at cash management, vault operations, ATM balancing, and fraud mitigation. Proven ability to enhance productivity, ensure accuracy, and drive growth in fast-paced environments.
Overview
6
6
years of post-secondary education
6
6
years of professional experience
Work History
Branch Ambassador
Capital One
Carle Place, New York
03.2025 - Current
- Vault & Cash Operations: Direct end-to-end branch cash operations, including vault management, cash shipments, and daily ATM balancing to ensure regulatory compliance and optimal liquidity.
- Transaction Execution: Accurately execute high-volume cash and financial transactions while maintaining zero-variance precision under strict risk management guidelines.
- Risk & Fraud Mitigation: Investigate and resolve potential fraud cases, adhering to AML and KYC protocols to protect client assets and branch integrity.
- Client Advisory & Digital Adoption: Educate retail and commercial clients on digital banking tools and treasury self-service solutions to drive adoption.
CUSTOMER SERVICE ASSOCIATE
Fedex Office
Great Neck, NY
12.2022 - 07.2024
- Managed administrative tasks to improve workflow efficiency and enhance service delivery, ensuring timely and accurate project completion.
- Provided expert guidance to clients on printing solutions, optimizing operational processes and timelines, which contributed to improved customer satisfaction and reduced turnaround times.
- Managed diverse administrative tasks to improve workflow efficiency and enhance overall service delivery, ensuring timely and accurate completion of projects.
- Streamlined production workflows and identified areas for process improvement, enhancing operational productivity and minimizing delays.
- Oversaw financial responsibilities, including preparing daily sales reports and processing bank deposits, ensuring meticulous attention to accuracy and compliance.
SALES ASSOCIATE
H&M
Yorktown Heights, NY
10.2020 - 12.2022
- Addressed customer inquiries by providing clear and accurate information on products and services, ensuring a positive and informative experience.
- Organized inventory and optimized product displays to enhance visibility and engage customers.
- Tagged and priced merchandise, ensuring all items were prepared and ready for sale, adhering to company standards and pricing guidelines.
- Promoted and enrolled customers in loyalty programs, increasing membership and boosting customer retention.
- Managed customer inquiries, drove loyalty program participation, and maintained organized displays to support sales and operational efficiency.
Education
Bachelor of Science - Exercise Science
SUNY Oneonta
Oneonta, NY 08.2019 - 12.2021
H.S. DIPLOMA -
Walter Panas High School
Cortlandt Manor, NY 09.2015 - 06.2019
Skills
- Business Consulting, Microsoft Office Suite, Cash Management, Liquidity & Vault Operations, Daily Financial Reconciliation, Fraud Investigation, Audit Preparation, Data Analysis, Project Management, Market Research, Workflow Optimization, Digital Banking Platforms
Timeline
Branch Ambassador
Capital One
03.2025 - Current
CUSTOMER SERVICE ASSOCIATE
Fedex Office
12.2022 - 07.2024
SALES ASSOCIATE
H&M
10.2020 - 12.2022
Bachelor of Science - Exercise Science
SUNY Oneonta
08.2019 - 12.2021
H.S. DIPLOMA -
Walter Panas High School
09.2015 - 06.2019