Justin Caillot
Randolph
Summary
Dynamic and customer-focused Front End Associate with proven expertise at BJ's Wholesale, excelling in retail transactions and team collaboration. Recognized for enhancing customer satisfaction through exceptional service and efficient inventory management. Skilled in product restocking and time management, consistently contributing to store goals and operational excellence.
Overview
4
4
years of professional experience
Work History
Front End Associate
Ocean State Job Lot
05.2025 - 08.2025
- Assisted customers in locating products and answering inquiries to enhance shopping experience.
- Maintained cleanliness and organization of sales floor to promote efficient operations.
- Operated cash register accurately, processing transactions and handling customer payments.
- Stocked merchandise on shelves, ensuring proper product placement for visibility and accessibility.
- Helped customers complete purchases, locate items, and join reward programs.
Front End Associate
BJ's Wholesale
06.2022 - 10.2024
- Collaborated with team members to achieve store goals and maintain high service standards.
- Monitored inventory levels, reporting discrepancies to management for timely replenishment.
- Learned store policies and procedures quickly to provide reliable support during peak hours.
- Participated in training sessions to improve product knowledge and customer engagement skills.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Replaced merchandise stock throughout check-out lines and end-cap displays.
Cashier
McDonald's
05.2021 - 09.2021
- Processed customer transactions efficiently and accurately using POS systems.
- Provided exceptional customer service, resolving inquiries and enhancing satisfaction.
- Maintained organized cash register area, ensuring compliance with company cash handling policies.
- Assisted in inventory management by restocking shelves and tracking product availability.
Education
No Degree - Business Administration And Management
Massasoit Community College
Brockton, MASkills
- Customer service
- Time management
- Front-end performance optimization
- Product restocking
- Team contribution
- Retail transactions
Timeline
Front End Associate
Ocean State Job Lot
05.2025 - 08.2025
Front End Associate
BJ's Wholesale
06.2022 - 10.2024
Cashier
McDonald's
05.2021 - 09.2021
No Degree - Business Administration And Management
Massasoit Community College