Justin Carlson
Creative Problem Solver
N. Richland Hills,Texas
Summary
Results-focused professional with strengths in interpersonal communication, employee development, and time management. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes.
Overview
14
14
years of professional experience
Work History
Claims Specialist
State Farm
Irving, TX
08.2022 - Current
- Maintaining knowledge of policies and procedures and insurance coverage benefit levels, eligibility systems and verification processes
- Planning and conducting investigations of claims to confirm coverage and compensability
- Resolving claims by approving or denying documentation, calculating benefits due and determining compensation settlement
- Investigating and analyzing requirements to improve timeliness of reports to customers
- Drafting statements of loss to summarizing damages, payments and underlying policy coverages
- Precisely calculating refunds, premiums and adjustments
- Collaborating with fellow team members to manage large volume of claims
- Organizing information by using spreadsheets, databases or word processing applications
Engineer
ProFrac/FTS International
Aledo, TX
03.2021 - 08.2022
- Served as technical resource for operations personnel, answered queries and advised production staff
- Analyzed and optimize operations, provided input on standard procedures and policies to streamline throughout
- Performed quality assurance to assess data and validated results
- Mentored new engineering and production team members
- Recommend design modifications to eliminate machine and system malfunctions
- Partnered with other engineering staff members on projects to offer continual engineering expertise for safe and accurate project results
- Collected, track and review data to evaluate business and market trends
- Recognized issues and collaborated with leadership to formulate solutions
- Conducted data analysis to prepare forecasts and identified trends
Medical Sales Supervisor
Yorks Medical
Carrollton, TX
04.2020 - 03.2021
- Established and enforced clear goals to keep employees working collaboratively
- Transformed work area by increasing production, reducing turnover, eliminating waste and enhancing quality
- Monitored equipment, checked supplies and coordinated manpower to meet expected demand
- Inspected incoming supplies to conform with materials specifications and quality standards
Treater/Quality Assurance Field Specialist
Halliburton
El Reno, Oklahoma
05.2014 - 04.2020
- Oversaw well treatment according to specifications given by customer and engineer
- Cross-trained employees on equipment and systems, increasing job skills and productivity
- Conducted ongoing evaluations to determine effectiveness of programs and modify for efficiencies
- Coordinated logistics for training locations and equipment
- Analyzed quality control test results and provided feedback and interpretation to production management or staff
Safety Contract Specialist
Force Specialty Services Inc.
La Porte, Texas
01.2012 - 03.2013
- Established and maintained excellent working rapport with clients
- Presented daily safety meeting to workers about plant safety
- Contributed to plant safety meetings consisting of all safety personnel
- Maintained safety record accuracy by using work order reporting system
Teacher
Harmony Science Academy/School of Innovation
Fort Worth, Texas
08.2009 - 12.2012
- Developed interesting course plans to meet academic, intellectual, and social needs of students
- Implemented interactive learning mediums to increase student understanding of course materials
- Varied of teaching techniques to encourage student critical thinking and discussion
Education
Bachelor of Science - History
Texas Tech University
Skills
- Team management
- Excellent communication skills
- Prioritize goal setting
- Team player
- Problem resolution
- Planning and coordination
- Process implementation
- Business performance improvement
- Growth mindset
- Training & Development
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Judge a man by his questions rather than his answers.
Voltaire
Timeline
Claims Specialist
State Farm
08.2022 - Current
Engineer
ProFrac/FTS International
03.2021 - 08.2022
Medical Sales Supervisor
Yorks Medical
04.2020 - 03.2021
Treater/Quality Assurance Field Specialist
Halliburton
05.2014 - 04.2020
Safety Contract Specialist
Force Specialty Services Inc.
01.2012 - 03.2013
Teacher
Harmony Science Academy/School of Innovation
08.2009 - 12.2012
Bachelor of Science - History
Texas Tech University
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