Justin carlson
Falconer,NY
Summary
inside sales specialist skilled in effective communication and problem-solving. Experienced in coordinating cross-departmental sales efforts, ensuring compliance with regulations while maximizing customer satisfaction and sales performance.
Overview
5
5
years of professional experience
Work History
Inside Sales
Airgas
Jamestown, California
07.2021 - Current
- Performed inside sales and services for prospective customers.
- Coordinated sales efforts across departments, improving collaboration between field sales, inside sales, logistics, and marketing teams.
- Scheduled customer appointments for sales representatives to improve client interactions. for customers with sales representatives or other personnel within the organization.
- Analyzed market trends to uncover opportunities for sales growth, informing strategic decisions.
- Conducted market research to identify potential customers for sales campaigns.
- Developed promotional strategies for increasing sales and maximizing customer satisfaction.
- Monitored daily sales activities of the inside sales team members through reports generated from the CRM system.
- Evaluated sales performance data to pinpoint areas for improvement, enhancing overall sales effectiveness.
- Ensured compliance with all applicable laws and regulations governing inside sales practices.
- Ensured compliance with all applicable state and federal regulations related to inside sales operations.
- Attended team meetings to discuss sales goals, upcoming promotions.
- Managed data entry into point-of-sale systems including entering sales information, pricing items and completing customer transactions.
- Maintained records of transactions including sales receipts, discounts offered.
Education
High School Diploma -
Jamestown Highschool
Jamestown, NY06-2021
Skills
- Inside sales techniques
- CRM management
- Sales operations
- Sales forecasting
- Sales reporting
- Market analysis
- Sales promotions
- Sales coordination
- Order management
- Inventory analysis
- Sales conversions
- Team collaboration
- Problem solving
- Effective communication
- Attention to detail
- Marketing experience
- Marketing experience
Timeline
Inside Sales
Airgas
07.2021 - Current
High School Diploma -
Jamestown Highschool