Dynamic inside sales professional with a proven track record at Fergusons Plumbing Supply, excelling in revenue growth through strategic sales initiatives and effective relationship building. Skilled in sales techniques and goal setting, I consistently exceed targets while fostering team collaboration and enhancing customer satisfaction.
Overview
14
14
years of professional experience
Work History
Inside Sales
Fergusons Plumbing Supply
Conroe, TX
09.2024 - 03.2025
Increased sales revenue by consistently meeting and exceeding monthly quotas in a fast-paced inside sales environment.
Set and exceeded inside sales goals by establishing ambitious targets and motivating sales representatives.
Contributed to overall team success by sharing insights, best practices, and lessons learned from individual experiences with marketing inside sales.
Participated in ongoing professional training programs to further hone selling skills and stay current with best practices in inside sales techniques.
Boosted sales revenue by developing and implementing effective marketing strategies for inside sales.
Enhanced revenue growth by implementing strategic inside sales initiatives and optimizing team performance.
Conducted regular performance reviews for Inside Sales Team Members, identifying areas for improvement and providing constructive feedback.
Acted as inside sales representative through cold calling and pursuing qualified leads.
Coordinated with outside vendors as needed for various projects or initiatives aimed at improving the overall effectiveness of the Inside Sales Team.
Increased product sales by effectively communicating product features and benefits to customers.
Increased inside sales revenue by consistently meeting and exceeding sales targets through effective prospecting and relationshipbuilding.
Plumbing Technician
J.D. Precision
Conroe, TX
10.2016 - 09.2024
Maintained, installed, repaired and altered piping systems, plumbing fixtures, traps and soil waste and vent pipes.
Performed routine maintenance of plumbing systems in residential and commercial buildings.
Installed, repaired and maintained water, gas and sewer systems.
Maximized equipment lifespan through proper installation techniques, ensuring long-lasting functionality for clients'' investment.
Ensured safety compliance by adhering to local and federal regulations while performing tasks.
Minimized property damage during repair work by employing best practices in water mitigation techniques.
Enhanced system efficiency by conducting regular maintenance checks on plumbing systems.
Reduced callbacks by troubleshooting and diagnosing complex plumbing problems accurately.
Increased client retention with exceptional customer service and clear communication of project progress.
Executed plumbing services in tight quarters and easily bent, squatted, crawled, climbed and reached.
Optimized system performance by identifying potential issues during routine inspections and implementing preventive measures.
Worked non-standard and on-call hours and weekends on rotational basis and patiently focused on customer needs.
Improved customer satisfaction by promptly addressing and resolving plumbing issues.
Upheld company reputation for quality workmanship by consistently delivering high-quality installations and repairs.
Mastered and adhered to plumbing codes, installation requirements and governmental regulations.
Plumbing Technician
Mr. Rooter Plumbing, Inc.
The Woodlands, TX
03.2011 - 12.2015
Maintained, installed, repaired and altered piping systems, plumbing fixtures, traps and soil waste and vent pipes.
Performed routine maintenance of plumbing systems in residential and commercial buildings.
Installed, repaired and maintained water, gas and sewer systems.
Maximized equipment lifespan through proper installation techniques, ensuring long-lasting functionality for clients'' investment.
Ensured safety compliance by adhering to local and federal regulations while performing tasks.
Minimized property damage during repair work by employing best practices in water mitigation techniques.
Enhanced system efficiency by conducting regular maintenance checks on plumbing systems.
Collaborated with contractors to ensure seamless integration of plumbing systems in new construction projects.
Increased client retention with exceptional customer service and clear communication of project progress.
Optimized system performance by identifying potential issues during routine inspections and implementing preventive measures.