Mitch Johnson
Rapid City,SD
Summary
Dynamic inside sales professional with proven success at Northwest Pipe Fittings, adept at driving revenue growth and cultivating customer loyalty. Expert in sales operations and training facilitation, recognized for maximizing sales opportunities and mentoring peers. Committed to delivering exceptional service and resolving technical issues to enhance client relationships. Superb communication and interpersonal skills. Highly motivated and ambitious to achieve high goals.
Overview
13
13
years of professional experience
Work History
Inside Sales
Northwest Pipe Fittings
11.2011 - Current
- Engage customers to discuss business needs and explore opportunities to increase sales.
- Drive team revenue totals by bringing in top sales numbers.
- Partner with inside sales representatives to maintain current product and explore potential new products.
- Pursue additional sales opportunities within current customer base to expand sales.
- Handle inbound sales inquiries.
- Grow sales with great work ethic and positive attitude.
- Consult with customers to assess requirements, offer product recommendations and resolve technical issues after sales.
- Promote sales of appropriate services, parts and accessories by accurately identifying customer's service needs.
- Attain expert level of product knowledge, becoming go-to person for sales and product inquiries.
- Cultivate customer loyalty, promote repeat business, and improve sales.
- Evaluate customer complaints and determine resolutions to optimize customer relationships and generate sales.
- Coach and mentor fellow employees on product knowledge to help increase their knowledge to positively impact sales figures.
Education
High School Diploma -
Sturgis Brown High School
Sturgis, SD.Skills
- Inside sales
- Sales operations
- Sales quota understanding
- Sales prospecting
- Sales maximizing
- Sales generation
- Sales training facilitation
- Recognizing sales trends and making appropriate adjustments
Timeline
Inside Sales
Northwest Pipe Fittings
11.2011 - Current
High School Diploma -
Sturgis Brown High School
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