Justin Carney
Canfield ,Ohio
Summary
Accomplished Senior Solution Engineer with a proven track record at ark Data Centers, adept in cybersecurity and strategic thinking. Excelled in delivering solutions that enhance customer satisfaction and operational efficiency. Skilled in solving business problems, total cost of ownership modeling and stakeholder communication, consistently achieved project goals, by leveraging technical solutions, current industry trends and interpersonal skills. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Senior Solution Engineer
Ark Data Centers
06.2015 - Current
- Coordinate with technical engineers and architects to evaluate and improve products to align with industry trends and customer demands.
- Analyze proposed technical solutions based on customer requirements.
- Perform cost comparison analysis and total cost of ownership modeling to insure value-based solutions focused on business outcomes.
- Collaborate with management, internal and vendor teams regarding solution validation.
- Worked with project management to communicate project specifics and objectives
- Work with customers to develop lifecycle, versioning and budget planning.
- Understand alternatives and contingency options.
- Work closely with customer teams on understanding requirements.
- Perform technical presentations to clients to explain product features and benefits.
- Work with customers and engineering team to determine equipment needs and system requirements.
- Help customers improve results by recommending changes focused on lowering costs, increasing production, or adding new functionality.
- Deliver technical presentations matching audience level of expertise to explain products and services to customers.
- Gained extensive knowledge of Industry trends, products and services to provide best-in-class solutions.
- Developed a strong security-first mindset.
- Navigate Customer governance and approval processes.
- Utilize creative problem-solving skills to overcome technical challenges.
- Configure and modify solutions to meet customer-specific needs.
Sales Engineer
DRS
12.2001 - 06.2015
- Prepared cost estimates and bid documents by studying customer RFPs and consulting with project managers.
- Developed problem solving strategies through Feature and benefit comparisons
- Developed value-based solution with industry leading technologies
- Attended trade shows and seminars to understand industry trends platform capabilities.
- Analyzed market trends, competitor performance and product strengths.
- Provided technical troubleshooting and problem solving for clients with installed equipment or system issues.
- Reviewed customer inquiries to understand project scope while managing internal delivery mechanisms.
- Managed technical integration, systems engineering program management, customer support and program management.
Vendor Relations Manager
DRS
12.2001 - 06.2014
- Managed vendor programs to achieve financial objectives.
- Maintained relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize client relationships.
- Review partnership requirements build program strategies and training plans for technical teams to achieve partnership goals
- Cultivated strong relationships with vendors and partners.
- Negotiated and executed partnership contracts.
- Set and exceeded inside sales goals by establishing ambitious targets and motivating sales representatives.
- Updated accounts and maintained long-term relationships with clients.
Worked closely with other departments to promote products and marketing campaigns. - Coordinated with clients via email or phone to identify and address needs, growing existing accounts through cross-selling.
- Cultivated productive relationships and maintained quality communications with account contacts to maximize client retention.
- Assisted customers in troubleshooting product issues and provided timely technical support.
- Worked with customers and engineering team to determine equipment needs and system requirements.
- Responded to specific customer requests, including RFP responses and industry-specific solutions.
- Worked closely with sales team on understanding customer requirements, promoting products and delivering sales support.
Sales Engineer
Entre Information Systems/NEO3
10.1999 - 12.2001
- Identified sales opportunities by assessing environment and implementing winning strategy.
- Reviewed customer inquiries to understand project scope while managing internal delivery mechanisms.
- Suggested ideas for product evolution.
- Coordinated with assigned accounts to foster relationship development.
- Gained customer acceptance by demonstrating cost reductions and operations improvements.
- Identified and supported resale opportunities to achieve sales plans.
Skills
Requirements Gathering
Cybersecurity
Strategic Thinking
Solution Design
Network Architecture
Solution Recommendations
Operational Analysis
Technical Requirements
Cost Estimations
Stakeholder Communication
Project Documentation
Amazon Web Services
Accomplishments
Involta/ark data centers
- 4x President's Club recipient
Certification
- AWS Certified
- Palo Alto PSE Certified
- Cisco Sales Expert
- Broadcom VMWare Certified
- VEEAM Certified
Timeline
Senior Solution Engineer
Ark Data Centers
06.2015 - Current
Sales Engineer
DRS
12.2001 - 06.2015
Vendor Relations Manager
DRS
12.2001 - 06.2014
Sales Engineer
Entre Information Systems/NEO3
10.1999 - 12.2001
- AWS Certified
- Palo Alto PSE Certified
- Cisco Sales Expert
- Broadcom VMWare Certified
- VEEAM Certified
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